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Transactions Specialist I / 2nd Shift

Transactions Specialist I / 2nd Shift

JPMorganChaseChicago, Illinois, USA
30+ days ago
Job type
  • Full-time
  • Permanent
Job description

Description

Join Chase where you will have the opportunity to make real innovative impacts to our customers and be part of an innovative and dynamic environment where every day brings new challenges and opportunities.

As a Transactions Specialist I within JPMorganChase you will be responsible for processing transactions which can include moderately complex tasks. You will be expected to adhere to established procedures and guidelines while maintaining production targets with accuracy. This position offers opportunities to develop skills in critical thinking and problem solving while working under limited direct supervision in a high efficiency workplace.

Job responsibilities

  • Process and clear transactions in accordance with established procedures ensuring accuracy and efficiency.
  • Respond to customer inquiries and requests such as balance inquiries and account maintenance providing a positive customer experience.
  • Utilize automation technologies to optimize transaction processing and account servicing.
  • Refer non-standard problems to supervisor or more senior role adhering to the protocol for non-routine issues.
  • Maintain up-to-date knowledge of applicable product definitions and operating procedures including upstream and downstream process flows.

Required qualifications capabilities and skills

  • Baseline knowledge or equivalent expertise in transaction management with a focus on processing clearing servicing researching and settling transactions.
  • Demonstrated ability to follow prescribed instructions and procedures with minimal variance from guidelines and protocols.
  • Developing proficiency in automation technologies with the ability to apply these to support and implement transaction optimization initiatives.
  • Developing proficiency in customer experience with an understanding of how customers interact and perceive a brand or business throughout the entire customer journey.
  • Basic skills in using data analytics to spot transaction trends and improve processes and in using digital tools for transactions.
  • High school diploma or GED required.
  • Physical requirements : sitting up to 95% of the time standing up to 10% of the time lifting up to 5% of the time and up to 50 pounds walking up to 10% of the time.
  • Preferred qualifications capabilities and skills

  • Beginner-level ability to handle conflicts in transactions and use automation to make processes more efficient.
  • Basic experience collaborating with cross-functional teams to ensure accurate transaction reporting and suggest new ideas for improvement.
  • Schedule : Monday Thru Friday 3PM-11 : 30 PM

    Differential : 10%

    This position may require you to work non-traditional hours and / or additional hours as business needs arise. Work schedule might be subject to change.

    A Government Security Clearance may be required for this position. This includes but is not limited to :

    Fingerprints

    Credit Check

    Employment History

    Tax Filing History (possibly)

    References (possibly)

    Proof of U.S. Legal Permanent Residence

    Required Experience :

    Unclear Seniority

    Key Skills

    Quality Analysis,Facility,ISO,Inventory Levels,Root cause Analysis,Shift operations,General Maintenance,Daily Operations,Supervision,Analysis,PLC,Safety Standards,Quality Standards,Time management skills,Troubleshooting

    Employment Type : Full-Time

    Department / Functional Area : Operations

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 22 - 26

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    Transaction Specialist • Chicago, Illinois, USA

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