Overview
General Atomics Integrated Intelligence, Inc. (GA-I3) seeks an experienced Cleared System Administrator with a Top Secret / SCI clearance to provide on-site support at our Research Triangle Park, North Carolina.
Responsibilities
- Install, maintain and repair a variety of personal computers, peripheral devices, servers and networking equipment
- Install and maintain software applications on various Linux and Windows-based operating systems
- Provide routine hardware and software support for users
- Provide user training
- Perform routine diagnosis on failed equipment and software applications; perform repairs or coordinate repair work with other internal and external teams
- Maintain reports and logs, including equipment inventory
- Create and maintain user-facing technical documentation and reference materials on a variety of topics
- Monitor and respond to user support tickets
- Coordinate with developers for current and future software needs
- Coordinate with ISSM
- Manage user accounts
- As needed, coordinate with the CPSO or ACPSO at Charlottesville, VA to provide support for access control and processing visitors to secured locations
- Ensure visitors have the appropriate clearance and need-to-know to participate in meetings or events
- Assist in providing open / close training
- Conduct quarterly random inspections of personnel entering and leaving the facility
Job Qualifications
Bachelor's degree in information technology or a related discipline and ten or more years of progressive professional systems administration experience; may substitute equivalent working experienceWorking knowledge of personal computer technologies including peripherals, workstations, laptops and serversWorking knowledge of Linux and Windows operating systemsBasic understanding of mail servers, Active Directory, network switches and related infrastructure; working knowledge of DHCP, DNS and VLANsPowershell and / or Bash scripting experienceBasic understanding of security requirements and controls, including STIGsSecurity+ Certification, or ability to obtain certification within 30 daysExcellent verbal and written communication skillsAbility to communicate effectively with internal and external stakeholders with a wide range of technical skillsExcellent troubleshooting skills; ability to diagnose and resolve routine issues and to investigate more complex issues as part of a teamAbility to work independently or in a team environmentWillingness to work extended hours occasionally to support off-hours tasksPreferred Skills and Experience
Experience with Configuration Management tools (Puppet, SaltStack, Ansible)Experience with CVE remediation (Nessus)Experience with firewall rules and policies (Fortinet, Palo Alto)Experience with Virtualization (LXD, VMware, Hyper-V, Proxmox)Salary : $89,110 - $155,680
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