Operations Manager

Operations Manager

At Ellae' Lisque', we are looking for an Operations Manager to lead a high-performing team to complete tasks, you will have overall responsibility for all aspects of office operations. This is a high-visibility role, creating exceptional customer experiences. You are accountable for creating a highly standardized environment in which customers have a transformational experience, employees are able to do their best and the business runs with ease. This requires a constant balancing of priorities, including strategic, operational & leadership excellence and an authentic approach. You must be a role model for our company, our customer first mentality and our culture. If you have a passion for operational excellence in all its diverse forms and the adaptability to remain fluid to ever-evolving fashion dynamics, this is an opportunity for you.

Qualifications :

• Must be at least 18 years old
• Must have a High School diploma or equivalent
• Must be willing and able to work all shifts and some overtime as needed
• Excellent Customer Service Skills
• Working knowledge of Microsoft Office suite : Word, Excel, PowerPoint
• At least 2 years of management experience
• At least 2 years of retail experience
• At least 1 year of Shopify experience
• Excellent written and verbal communication skills
• Ability to lead, communicate, present and influence at all levels of the organization
• Strong organizational skills, excellent listening skills, strong negotiation and presentation skills and a keen attention to detail
• Strong attention to detail.
• Ability to lift heavy objects.
• Ability to adapt to a fast-paced entrepreneurial environment
• A high comfort-level in a fast-paced environment
• Ability to handle data with confidentiality
• Exceptional organizational and time management skills

Physical Factors

Equipment Used :

Essential Job Responsibilities :

Customer Support :

Forecasting :

Market Research :

Team Management :

Goal Forecasting :

Meetings with CEO :

Fraud Claim Management :

Shopify :

Please note : This job description was designed as a summary of the typical function of the job and is not a comprehensive list of all possible job responsibilities. The tasks and duties might differ from those outlined above and other duties, as assigned may be part of the job.

We are an Equal Opportunity Employer. Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or genetics.