Clerical Assistant 2 - Lackawanna County Assistance Office

Clerical Assistant 2 - Lackawanna County Assistance Office

Salary : $36,108.00 - $53,105.00 Annually

Location : Lackawanna County, PA

Job Type : Civil Service Permanent Full-Time

Job Number : CS-2025-37039-00102

Department : Department of Human Services

Division : HS Lackawanna CAO Hdq

Opening Date : 11 / 26 / 2025

Closing Date : 12 / 10 / 2025 11 : 59 PM Eastern

Job Code : 00102

Position Number : Multiple positions may be filled from this posting.

Union : AFSCME Bargaining Unit A1 Pay Group ST03

Bureau / Division Code : 00210035

Worksite Address : 100 Lackawanna Avenue, City : Scranton, Pennsylvania, Zip Code : 18503

Contact Name : Mary Ann Greco

Contact Email : magreco@pa.gov

Are you searching for a rewarding career in public service? Do you want to make a difference in the lives of those who live in your community? If you do, a Clerical Assistant 2 position with the Department of Human Services might be perfect for you! Apply today to join our dedicated team of professionals!

You will perform a wide range of clerical duties, which will enhance staff members' ability to provide quality services to the citizens of Pennsylvania. You will engage in a variety of clerical and general office duties by following office procedures and using relevant systems. Clerical Assistant 2s interact with the general public in a courteous and professional manner both in person and via telephone. You will utilize basic computer skills to perform various office functions including data entry, customer service, scanning, imaging, filing, answering phones, and processing mail and voice mail. Job duties are carried out under the general supervision of a Clerical Supervisor.

Full-time employment, 37.5 hours per week. Work hours are 8 : 30 AM to 5 : 00 PM, Monday thru Friday with a 1-hour lunch.

DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment.

Travel : As needed

Overtime : As needed

Shift work : No

Work Conditions : Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.

Telework : This position may be eligible to telework part-time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Scranton, Pennsylvania. The ability to telework is subject to change at any time. Additional details may be provided during the interview.

Salary : Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting salary of $36,108 (before taxes).

You will receive further communication regarding this position via email. Check your email, including spam / junk folders, for these notices.

Minimum Experience and Training Requirements :

Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training.

Other Requirements :

You must meet the PA residency requirement.

Hiring preference for this vacancy may be given to candidates who live within Lackawanna County.

You must be able to perform essential job functions.

Legal Requirements :

A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

You must pass a background investigation.

How to Apply :

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans : Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.

Telecommunications Relay Service (TRS) : 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.