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Patient Representative

Patient Representative

Texas StaffingDallas, TX, US
2 days ago
Job type
  • Full-time
  • Part-time
Job description

Patient Representative

This position is incentive eligible. Do you want to join an organization that invests in you as a Patient Representative? At CareNow, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

CareNow offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include :

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing.
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more.
  • Consumer discounts through Abenity and Consumer Discounts.
  • Retirement readiness, rollover assistance services and preferred banking partnerships.
  • Education assistance (tuition, student loan, certification support, dependent scholarships).
  • Colleague recognition program.
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Note : Eligibility for benefits may vary by location. You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Patient Representative like you to be a part of our team.

Job Summary and Qualifications

Seeking a Patient Care Representative like you who provides expertise and to be a champion of patient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. What you will do in this role :

  • Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed.
  • Answers phone calls to the clinic and provides information or refers questions to others as needed.
  • Verifies insurance timely and accurately.
  • Ensures the occupational client's preference card is followed and occupational procedures.
  • Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information.
  • Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented.
  • What qualifications you will need :

  • 1 year of clinical experience in a patient care setting is preferred.
  • Obtain BLS certification within 30 days of start required.
  • Strong customer service skills.
  • Ability to work with multiple computer programs.
  • Potential Military Occupational Specialist matches include these Army MOS codes : 68A, 68B, 68D, 68F, 68G, 68H, 68J, 68K, 68L, 68M, 68N, 68Q, 68S, 68U, 68V, 68W, 68X, 68Y. Potential Air Force AFSC Codes : 4A0X1, 4A1X1, 4A2X1, 4H0X1, 4J0X1, 4P0X1, 4J0X1, 4V0X1.
  • CareNow urgent care delivers quality, convenient, patient-centered urgent care with unparalleled service. In our more than 225 clinics, our physician-driven focus is centered on providing extensive resources and support to our dedicated clinical teams. We offer a wide range of urgent care services for the entire family. CareNow urgent care is owned and operated by HCA Healthcare, one of the nation's leading providers of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom. Our more than 283,000 HCA colleagues are connected by a single purpose - to give patients healthier tomorrows.

    If you're passionate about providing compassionate, high-quality care, growing your career within a company with a large support network and vast growth possibilities, and have an enthusiastic, collaborative spirit, we'd love to meet you! We are a family of 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Patient Representative opening. Qualified candidates will be contacted for interviews.

    Submit your resume today to join our community of caring! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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    Patient Representative • Dallas, TX, US

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