Patient Account Representative FT

As a Patient Account Representative, you'll be a guiding force behind efficient patient billing and account management.  Your responsibilities will span the entire account lifecycle - from processing claims and collecting payments to resolving issues and addressing patient inquiries with empathy and clarity.

Day-to-day, you'll leverage your expertise to :

• Process and manage patient claims accurately and efficiently - Collect payments, negotiate overdue balances, and assist with repayment structures - Generate bills and explain insurance benefits to patients - Resolve account-related issues promptly with patients and insurance companies  To thrive in this role, you'll need : - A High School Diploma or GED and relevant experience in medical billing, collections and customer service.  - Computer proficiency with EMRs and Microsoft Office Suite - Excel, Word, Outlook - Strong understanding of insurance reimbursement procedures and revenue cycle process - Good analytical skills and a firm grasp of calculations and medical terminology - Exceptional verbal and written communication abilities (English a must; Spanish a plus)  - Ability to work well independently with limited supervision  - Time management and organization to juggle multiple accounts - Willingness to work claims, appeals and denials to positive outcomes (40-50 accounts per day)   - Communicate to leadership management areas of concern or areas of improvement - Update patient demographic information and initiate account adjustments - Ability to work for extended periods of time on a computer More than just a financial coordinator, you'll be a trusted advisor, guiding patients through the often-complex realm of healthcare finances.
• Join our team and make a tangible difference in patients' lives.
• Why work for Us?  We are on the cutting edge of the micro hospital trend in health care, a combination of ER, diagnostic and inpatient services that brings large health care services to the communities it serves.   We are a smaller and more agile organization.
• You aren't just a number.  We value our employees and treat them accordingly.    Powered by JazzHR