Self-Checkout Associate

Self-Checkout Associate

As a guardian of the Self-Checkout area, your primary role is to protect the company against inventory losses or fraud by overseeing the accurate scanning and recording of products at self-checkout stations. You'll actively monitor transactions, address potential issues, and collaborate with leadership to prevent loss. Exceptional customer service is paramount, as you assist and engage with customers, providing guidance on the self-checkout process and promptly addressing inquiries, contributing to a positive shopping experience that increases customer confidence and loyalty.

Essential responsibilities include :

• Observes self-checkout transactions diligently to identify any irregularities or suspicious activities.
• Ensures customers are scanning and bagging items correctly, intervening when necessary to verify the accuracy of scanned items.
• Responds promptly to Point-of-Sale alerts and notifications, investigating any potential issues with transactions or discrepancies in scanned items.
• Reports any incidents of theft, suspicious behavior, or equipment malfunctions to store leadership.

Provides outstanding service in the Self-Checkout lanes according to SEG service standards :

Keeps work area clean, orderly, and free from safety hazards :

Qualifications : Education :

Required Education : N / A

Preferred Education : High School / GED

Experience :

Relevant Experience : 0-3 yrs minimum

Language Requirements :

Language(s) Required : English

Language(s) Preferred : English & Spanish

Knowledge, Skills & Abilities Required :

Must be at least 18 years of age to perform job functions

Ability to read, write and speak English proficiently

Ability to understand and follow English instructions

Compliance with all company policies and procedures

High standard of integrity and reliability

Basic computer skills required to participate in online training

Authorization to work in the United States or the ability to obtain the same

Successful completetion of pre-employment drug testing and background check

Location and Travel Requirements :

Location : Store

Travel Percent : 0%

Overnight : N / A

Motus Eligible : No