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Case Manager Utilization Review - Mental Health
Case Manager Utilization Review - Mental HealthWakeMed • Raleigh, NC
Case Manager Utilization Review - Mental Health

Case Manager Utilization Review - Mental Health

WakeMed • Raleigh, NC
30+ days ago
Job type
  • Full-time
Job description

Position Information:


The Behavioral Health Case Manager for Utilization Review is responsible for assisting patients and families in recognizing and managing mental health substance use and psychosocial issues and assists with development of disposition communication and execution of discharge plan. Assists with natural support community and patient engagement strategies including resource navigation relapse and prevention planning referral management warm handoff communication etc. Functions as a resource and placement specialist for the team with strong working knowledge of MH/SU levels of care. Assists patient with self-management skills educational materials advocacy resources and/or support groups so they can be full participants in their treatment and recovery. Collaborates with the Network for Advanced Behavioral Health for successful connection and patient engagement regarding inpatient placement and outpatient plans. Monitors the referral platform to ensure timely placement and efficient communication. Will conduct safety assessments; arrange transportation SDOH migration and patient/family education as needed. Anticipates and pro-actively avoids potential delays in disposition. Reviews and assesses appropriateness of patient admission/continued stay. Completes concurrent reviews and monitors the use of insurance benefits to maximize service to patients. Provides timely pertinent insurance benefits information to clinical staff so that they will provide care within patients? benefits package and thereby optimize third party payment for services. Assists physicians in preparing appeals when payment has been denied by insurance companies. Assists in the implementation of the Hospital Utilization Review Plan. Provides consultation and/or education to clinical staff regarding monitoring studies and medical records reviews. Participates in the preparation and tracking of the Involuntary Commitment processes and represents the hospital in involuntary hearings process.

Experience Requirements:
2 Years Clinical - Case Management Or Related Position Experience Required

Select Education Type:
Master's Degree Social Work Or Counseling Or Marriage and Family Therapy Or Psychology Required

Licensure/Certification Requirements:
Licensed Marriage and Family Therapist Or Licensed Clinical Social Worker Or Licensed Clinical Mental Health Counselor Preferred - And Certified Notary Required - Within 1 Year of Hire

Hours of Work:
Sat & Sun, 8:00am - 4:30pm

Weekend Requirements:
Every Other

Call Requirements:
None

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Case Manager Utilization Review - Mental Health • Raleigh, NC

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