Field Services Manager

As a Field Services Manager, you'll oversee Best Buy's installation, delivery and repair services within your region. You'll work with marketplace and retail leadership to ensure employees have the needed services and sales knowledge, providing seamless experiences for customers. You'll lead a team of area managers and build a strong employee culture that drives positive business results.

This role covers the San Diego county, Orange county and Hawaii areas. You will need to reside in within the San Diego county or Orange county areas.

What you'll do

Build and maintain an exceptional team culture centered around engagement and belonging

Coach your leadership teams across the division to promote talent development, performance management and strong employee experience

Set expectations for behaviors, processes and performance that align with contractual requirements

Conduct store visits in partnership with retail leaders to ensure fulfillment strategies are being executed

Act as the single point of contact for retail partners regarding services and fulfillment issues and partner with other services leaders to find resolutions regardless of location

Oversee planning for headcount, hiring and capacity in collaboration with service partners and direct reports

Basic qualifications

3 years of experience as a supervisor or manager

4 years of retail, logistics, operational, warehouse, inventory or customer service experience

3 years of experience managing and reviewing operational expenses and revenue

2 years of experience managing vendor relationships or partnerships

Ability to travel overnight up to 50% of the year

Preferred qualifications

Multi-unit management experience

Experience in delivery, transportation, distribution or logistics

Experience with warehouse management systems

Experience managing a remote workforce

Bachelor's degree in operations management, distribution, logistics, business or related field

What's in it for you

We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include :

Competitive pay

Generous employee discount

Financial savings and retirement resources

Support for your physical and mental well-being

About us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

Position Type : Full timePandoLogic. Keywords : Field Service Manager, Location : Sacramento, CA - 95811