Senior Technical Success Manager

A company is looking for a Senior Technical Success Manager.

Key Responsibilities

Enhances client relationships by providing technical support and ensuring high levels of client satisfaction

Acts as a point of technical escalation and manages client cases, including incident resolution and service requests

Collaborates with internal teams to meet client needs and develops training materials for effective platform use

Required Qualifications

Bachelor's Degree in Computer Science or a business-related field

Experience with JavaScript, XML, and SQL preferred

8+ years of experience in a client-facing professional services position

Strong interpersonal skills required