Revenue Cycle Business Intelligence Lead Analyst Remote

All the benefits and perks you need for you and your family :

Benefits from Day One

Career Development

Whole Person Wellbeing Resources

Mental Health Resources and Support

Our promise to you :

Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Shift : Monday- Friday Full time

Job Location : Remote

The role you will contribute :

The Business Intelligence (BI) Lead Analyst oversees the Analytics team in transforming data into actionable insights that inform the organization's strategic decisions and drive business value. Possesses a combination of business, technical, and Revenue Cycle operations knowledge, enabling data-driven identification of opportunities for process improvement in support of strategic initiatives. Under minimal supervision of Senior Manager, collaborates with functional area staff across the Revenue Cycle to understand business workflows and build actionable metrics and dashboards to support Revenue Cycle operations. Leads analytics projects, liaising with operational, financial, and IT teams to query and acquire data, organize / and analyze it, model the data, identify trends and patterns, draw conclusions and propose insights. Collaborates with Revenue Cycle leaders and other functional areas of the Process Improvement and Business Support department to support issue discovery, tracking, and resolution. Presents findings in reports and dashboards to leadership helping them make decisions that improve processes. The BI Lead Analyst will adhere to AdventHealth Corporate Compliance standards, as well as rules and regulations of all applicable local, state, and federal agencies and accrediting bodies.

The value you will bring to the team :

Supervises responsibilities of the Analytics team to design, develop and maintain reports, scorecards, and dashboards that effectively tell the story of the data and highlight anomalies in a manner that can be easily understood and acted upon.

Mentors and collaborates with Business Intelligence Analysts in the development, implementation, validation, and monitoring of large complex systems.

Monitors and tracks visualizations relaying key performance indicators (KPIs) identified by the Revenue Cycle operational team and Revenue Cycle and System SMEs team.

Flags data or analytics limitations, employs critical thinking and creative problem solving to address barriers, and escalates issues to leadership when appropriate.

Supervises responsibilities of the Analytics team to identify key data needs, define data sources, create a data plan, prepare specifications, and document clearly.

Supervises responsibilities of the Analytics team to perform data mining, queries, and extractions in collaboration with IT, as appropriate, to acquire, aggregate, cleanse, organize, and manage large complex datasets from multiple sources.

Quantifies financial and non-financial performance impacts, applies independent source validation, and ensures the integrity of information in accordance with quality audit standards.

Works together with BI Analysts to prepare effective presentations and articulately communicate findings and results.

Leads debugging and maintenance of existing reports, scorecards, and dashboards on an ongoing basis, supporting adjustments based on Revenue Cycle operational need and impact as prioritized by the Analytics leadership leads and the Revenue Cycle and System SMEs teams.

Maintains accountability for individual task tracking and request fulfillment to ensure department productivity metrics, service levels, and established SLAs are consistently met.

Collaborates with data analytics and IT teams to tailor and optimize Epic foundational reports and dashboards; educates operational teams on usage to promote self-service and informed decision making.

Conducts root cause analyses to surface actionable insights that support data-driven decision making and operational improvement across revenue cycle functions.

Other duties as assigned.

Develops and leads the communication, execution, and adherence of standard operating procedures (SOPs) for the analytics department to ensure consistency, quality, and operational alignment across all data initiatives.

Creates and maintains thorough documentation of analyses, technical specifications, and related project materials to ensure accurate record keeping, knowledge transfer, and long-term accessibility for the analytics team.

Leads Analytics projects, managing development of metrics, dashboards, and other analytic deliverables, liaising with Revenue Cycle teams or other Process Improvement and Business Support teams as necessary.

The expertise and experiences you'll need to succeed :

Bachelor's Degree

3 Work Experience

Fundamental awareness of data querying techniques (i.e., Structured Query Language, Power Query, Power Pivot)

Working knowledge of DAX for Power BI

Proficiency in Microsoft Office products Word, Outlook, PowerPoint

Ability to document findings and clearly communicate analytical outputs

Advanced knowledge of Excel to organize data, develop data models for analysis, and create visualizations

Basic knowledge of one or more business intelligence tools (e.g., Power BI, Tableau, Business Objects, QlikView, Oracle Business Intelligence, HPM, Minitab or similar.)

Proficiency in performance of basic mathematical and statistical concepts (e.g., regression analysis)

Listens, negotiates and persuades, with use of proper English grammar and spelling, with ability to articulate complex information in understandable terms to audiences at all levels

Ability to solve complex analytics related problems involving large data by using data collection methods, root cause analysis, establishing facts, exercises experience and objective independent judgment to draw valid conclusions

Ability to multitask, coordinate multiple priorities, projects, and issues in a fast-paced dynamic environment

Ability to work independently while providing on-time concise, high quality deliverables

Has an aptitude to extract, aggregate, transform, cleanse, compile and manage data, and can do data modelling and visualization to effectively and objectively tell the story of the data

Strong work ethic with a positive, can-do attitude, ability to be responsive to ever-changing needs in a fast-paced, dynamic environment, meet deadlines and perform

Ability to coordinate multiple priorities, projects, and issues in a fast-paced dynamic environment to continuously meet deadlines as a highly organized and excellent time manager"

Upper-Intermediate knowledge of healthcare and Revenue Cycle operations

Understanding of how healthcare systems and processes work together in producing business information

Possesses deep knowledge and specialized skill set in understanding business operations and financial flow

Develops and shares subject matter expertise that can be readily applied to researching issues and designing solutions"

Preferred Qualifications :

Master's Degree

Project Management Professional (PMP)

Microsoft Business Intelligence Certification

Microsoft Certified Systems Engineer

Healthcare Financial Management Association Membership (HFMA)

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category : Patient Financial Services

Organization : AdventHealth Corporate

Schedule : Full-time

Shift : 1 - Day

Req ID : 25041311

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability / handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.