Resident Services Coordinator

Summary Duties and Responsibilities :

Responsible for performing a variety of duties to ascertain the needs of and provide support to seniors and families residing in Nevada HAND, Inc., (NHI) communities in fulfillment of NHI Resident Services Department (RSD) objectives. The Resident Services Coordinator will :

• Assist in devising tools and protocols for collecting data about and obtaining input from residents; (2) perform assessments to determine resident needs; (3) execute services and provide resources to advance the personal and professional development goals of residents; and (4) collaborate with residents and other community stakeholders to advance residents' wellbeing.

Essential Functions and Work Duties :

The Resident Services Coordinator fulfills the following essential functions under the direction of the Resident Services Assistant Director and in collaboration with other NHI staff, residents, and collaborative partner organizations. Additional work functions and duties may be assigned.

Service Coordination

Perform timely data entry into preferred database system to capture the efforts (work) being done with residents, including follow-up, to track the outcomes of those efforts.

Collaboration with Property Management (PM) team

Risk Management

Other Functions and Work Duties :

Qualifications and Skills Required :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Education and / or Experience :

Other Skills and Abilities :

Physical Requirements :