Advanced Deal Desk Analyst

Staffbase is looking for an Advanced Deal Desk Analyst to join our growing team in North America. The Deal Desk Analyst will be a pivotal player in driving Staffbase's revenue growth, streamlining the sales process, and maximizing efficiencies for our global sales organization. You'll be responsible for supporting Account Executives through quoting, deal structuring, and approvals — ensuring alignment with business objectives and policies. This role will be a key collaborator to the Sales, Finance, Legal, and Customer teams. You'll be a trusted specialist to guide Sales in structuring deals that meet customer needs while optimizing revenue potential.

Important : This is a hybrid role. Core in-office days in our NYC office are Tuesdays-Thursdays, and it is expected that employees will be in the office at least 2 days per week during core days.

What you'll be doing

Advise the Sales organization on deal structures to maximize live and committed revenue while reducing deviation from standard terms by applying approval rules and policies

Coordinate pricing, quoting, and contract generation in partnership with Sales, ensuring accuracy, compliance, and a smooth Order-to-Cash process

Take ownership in coordinating the internal support process with other business functions, such as Legal, to close high-value deals in an efficient and timely manner

Customize contracts for complex deals based on approved requests, ensuring consistency and attention to detail in customer-facing documents

Conduct final reviews and approvals of deals, with precision and speed, particularly around month-end and quarter-end reconciliation

Stay current and adaptable with evolving pricing models, product packaging, and policy changes—applying learnings to live deal cycles

Collaborate with Sales Operations and Business Systems to maintain accurate Salesforce records and minimize process disruptions

Maintain and improve key enablement resources, including order form templates, SOWs, MSA templates, approval matrices, and contract language libraries

Identify and share opportunities to streamline and scale deal desk processes, tooling, and cross-functional workflows

What you'll need to be successful

4+ years of experience in Deal Desk, or a similar function such as Sales Operations, Procurement, Order Management, or Finance

Strong understanding of SaaS revenue recognition principles, pricing structures, and contract terms

Demonstrated experience working with CPQ and CRM platforms (Salesforce experience preferred)

Excellent attention to detail, organizational skills, and ability to manage competing priorities

Strong communication and interpersonal skills to partner effectively with Sales, Legal, Finance, and Customer Success teams

A proactive mindset with a passion for improving processes and creating operational efficiencies

What you'll get

• Competitive Compensation

we offer attractive salary packages including a Long Term Incentive Program

we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $1608

all employees get a yearly budget for external training of $1100

31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August to enjoy a summer break (Recharge Fridays)

Monthly Wellbeing Allowance ($40 USD), from fitness to mental health, hobbies to relaxation

we're offering a 401(k) plan with company match and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave

Regular team and office events including the yearly Staffbase Camp

you'll get one day off per year for supporting a social project

one of your friends is a fit for one of our full-time openings? Refer them and get a referral bonus paid

In compliance with local law, we are disclosing the compensation, or a range thereof. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Staffbase's total compensation package for employees. Pay Range : $100,000 - $117,000 base salary per year. In addition, Staffbase provides a variety of benefits to employees, including health insurance coverage, equity, paid parental leave, an employee growth budget, life and disability insurance, a retirement savings plan, wellness days, paid holidays and paid time off (PTO).

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