Receivable Resolutions Specialist

A company is looking for a Receivable Resolutions Expert Specialist responsible for resolving issues that hinder timely collections from strategic customer accounts.

Key Responsibilities

Manage collections activities for strategic customer accounts

Collaborate with customers and internal teams to resolve disputes and ensure customer satisfaction

Prepare account reconciliations and provide weekly and monthly reporting to supervisors

Required Qualifications

Bachelor's degree from a four-year college or university

6-8 years of high dollar collections and management experience

5 years of customer service experience, preferably in Telecommunications or B2B

Understanding of Asset-Back Securitization and complex billing requirements

Experience with Oracle Financial Systems and proficiency in MS Office applications