Senior Enterprise Account Manager (MedInsight)

Senior Enterprise Account Manager (MedInsight)

Leading with our core values of Quality, Integrity, and Opportunity, MedInsight is one of the healthcare industry's most trusted solutions for healthcare intelligence. Our company purpose is to empower easy, data-driven decision-making on important healthcare questions. Through our products, education, and services, MedInsight is making an impact on healthcare by helping to drive better outcomes for patients while reducing waste. Over 300 leading healthcare organizations have come to rely on MedInsight analytic solutions for healthcare cost and care management. MedInsight has been ranked #1 for Payer Quality Analytics by clients for the last three years in the Best in KLAS report.

MedInsight is a subsidiary of Milliman; a global, employee-owned consultancy providing actuarial consulting, retirement funding and healthcare financing, enterprise risk management and regulatory compliance, data analytics and business transformation as well as a range of other consulting and technology solutions.

Position Summary : We are seeking a high-performing and client-focused Senior Enterprise Account Manager to join our growing team. This individual will be responsible for managing and growing strategic client relationships with large healthcare organizations, with a specific focus on health plans and other payer entities. The ideal candidate will bring deep industry experience, a strong understanding of healthcare analytics, and a consultative approach to client engagement.

This role is essential to driving client retention, satisfaction, and revenue growth. You'll act as a trusted advisor and strategic partner to key stakeholders within each account, ensuring that MedInsight's solutions are delivering maximum value to support their business goals.

Key Responsibilities :

• Client Relationship Management : Serve as the primary point of contact for a portfolio of strategic enterprise level clients, developing a deep understanding of their strategic objectives, operational context, and analytics needs.
• Establish and maintain executive-level relationships within payer organizations, fostering long-term partnerships built on trust and mutual value.
• Lead regular client meetings, QBRs, and planning sessions to ensure alignment, value realization, and satisfaction.
• Strategic Account Growth : Identify and pursue opportunities for account expansion, including upsell, cross-sell, and renewals.
• Collaborate with Sales and Product teams to craft tailored proposals and solution strategies based on evolving client needs.
• Maintain a deep understanding of MedInsight's product offerings to communicate value effectively and identify the right-fit solutions for each client.
• Client Advocacy & Cross-Functional Collaboration : Serve as the voice of the client internally, working closely with Product, Implementation, Engineering, and Support teams to ensure smooth onboarding, delivery, and issue resolution.
• Provide actionable feedback from clients to guide product enhancements and innovation.
• Help define and refine best practices and account management processes across the Client Services team.
• Data & Analytics Expertise : Provide guidance to clients on how to best leverage MedInsight's healthcare analytics tools and services incorporating industry expertise to support executive strategies.
• Interpret client executive analytic needs and help translate them into solutions using MedInsight's capabilities.

Qualifications :

Preferred Experience :

What We Offer :

Compensation : The overall salary range for this role is $93,700 - $185,400. For candidates residing in : Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, Pennsylvania, Virginia, Washington, or the District of Columbia the salary range is $103,070 - $169,950. New York City, Newark, San Jose, or San Francisco the salary range is $112,440 - $185,400. All other locations the salary range is $93,700 - $154,500. A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc.

Location : This role can be located remotely within the US. The expected application deadline for this job is June 30, 2025.

What Makes This a Great Opportunity?

Milliman Benefits : We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include :

Equal Opportunity : Milliman is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, age, or any other characteristic protected by the law.