Travel Agent

Go Rentals is a Hospitality company and the official Forbes Travel Guides, Elite Car Rental Provider. We serve the luxury auto rental needs of the private jet industry, high-profile business leaders, and Sports & Entertainment celebrities.

Go Rentals is a Hospitality company and the official Forbes Travel Guides, Elite Car Rental Provider. We serve the luxury auto rental needs of the private jet industry, high-profile business leaders, and Sports & Entertainment celebrities.

• Assists our Private Clients acting as a liaison between insurance companies, body shops and rental branches.
• Grows and expands VIP Services base of business by building and maintaining rapport with key contacts; identifying new opportunities;

delivering exemplary service; driving sales.

• Anchors the Call Center and responds to all inquiries, book reservations in concert with field locations, provide service execution for reservations booked.
• Ensures each and every guest has an exceptional experience as it relates to Go Rentals.
• Answers incoming guest telephone calls in a courteous and professional manner.
• Follows-up with leads by calling and emailing guest throughout the day.
• Possesses and maintains thorough knowledge of the Private Client / VIP rental and aviation or hospitality industry as assigned.
• Negotiates rental contracts with Private Client / VIP guests.
• Responds to and investigates Private Client / VIP guests’ inquiries, concerns, and issues via phone, fax, mail, and e-mail in a timely and courteous manner.
• Assists all Private Client / VIP guests with inquiries and concerns in a professional and friendly manner both on the telephone and in person.
• Understands and communicates information regarding Go Rentals products, services, and policies to new and existing clients.
• Possesses and maintains thorough knowledge of our fleet / vehicles and Private Client / VIP, and insurance products.
• Researches Private Client / VIP guests and offers upgraded vehicles.
• Creates and builds enduring relationships with teammates, Private Client / VIP guests, insurance companies and body shops.
• Communicates with all levels of Go Rentals employees regarding inventory, availability, and preparedness for upcoming guest rentals.
• Work as scheduled; evenings, weekends, and holiday hours as required
• Any other duties as directed

Go Rentals is an EEO-compliant employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or military status as a covered veteran in accordance with applicable federal, state and local laws.