Bilingual Customer Service Representative

LOCATION : Deerfield Beach, FL (Tuesday & Wednesday on-site, Monday, Thursday, & Friday work from home)

PAY RATE : $17hr

All candidates should make sure to read the following job description and information carefully before applying.

QUALIFICATIONS :

• Experience working in call center or high call volume work environment
• Strong e-mail and writing / typing skills
• Must be able to multitask and navigate multiple screens and systems during the call
• Must be able take calls and deal with issues where customers may be frustrated and handle with professionalism
• High School Diploma or Equivalent

Day-to-Day

We are looking for a driven Customer Service Representative to join their customer support team handling contract issues as well as accurate response to primary support inquiries from dealers. You will be working in an inbound call center environment taking a high volume of calls per day roughly 70-80. Each call will last approximately 2-3 minutes based on the issue.