Group Billing Coordinator
A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day. Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to be the most significant building of Lapidus' career.
Responsibilities
We are looking for a Group Billing Coordinator to join TEAMBLEAU! The Group Billing Coordinator will be responsible for all group billing processing and billing functions until the final payment is received.
Examples of duties include but are not limited to the following :
- Charge deposits, by credit card, check or wire
- Make sure initial deposit is received before group is turned definite
- Keep up with deposit schedule based on contract
- Mark deposits in Delphi as they are received
- Input deposit on the deposit tracking log
- Send invoices a month prior to the next deposit due date
Contracts
Create a folder for each definite group contractReview contract for any special concessionsCommunication
Responsible for making an introduction call to the client at least two weeks prior to when their next deposit is dueMust maintain a positive relationship with the client throughout their functionMaintain a positive working relationship with other departments i.e. (Convention Services, Front Office, and Sales)Pre-Convention Meeting
The Group Billing Coordinator is responsible to attend Pre-Convention meetings for groups assigned to them by their SupervisorMeet the client personallySet up meeting times to review the billBill Assembly and Collections
Monitor group accounts from check-in through check-out, ensuring accuracy of billingPrepare and mail group master accounts with the proper documentation 5 days within the departure of the last group delegateHandle all group bill disputesCollect on all group accounts in a timely manner according to contractual termsQualifications
Computer literate.Good writing, analytical and problem-solving skills.Knowledge of principles and practices of organization, planning, records management, and general administration.Ability to communicate effectively and establish and maintain effective working relationships with staff.High school education or equivalent.Previous experience in Finance and Accounting preferred.