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Partner Enablement Program Mgmt IC5
Partner Enablement Program Mgmt IC5Washington Staffing • Redmond, WA, US
Partner Enablement Program Mgmt IC5

Partner Enablement Program Mgmt IC5

Washington Staffing • Redmond, WA, US
4 days ago
Job type
  • Full-time
Job description

Partner Enablement Program Manager

The Marketplace FastTrack team is looking for a high energy and motivated Partner Enablement Program Manager. The Commercial Marketplace is a critical growth engine for Microsoft and our global partner ecosystem. As cloud adoption, AI integration, and digital procurement accelerate, customers increasingly expect seamless, modern buying experiences. It provides customers with the ability to discover, try, and deploy these solutions. The marketplace includes a broad ecosystem of third-party offerings that expands the functionality of Microsoft Azure. As a Partner Enablement Program Manager, you will deeply understand the problems that our Partners are facing when publishing their solutions to the marketplace and unblock identified Marketplace-related Partner problems directly or by leveraging supporting teams. Key aspects of this role are helping Partners publish and transact in Marketplace quickly and constantly collecting insights to improve the Marketplace platform and experience.

Responsibilities

Product and Service Improvement :

  • Drive practices that enable partners to influence the product.
  • Collect, organize, and prioritize partner feedback to identify product gaps and opportunities for improvement.

Customer Success at Scale through Partners :

  • Coordinate with partners when they come across issues and areas for improvement in their products / services.
  • Organize scalability assessment to see if blockers are consistent across many partners and move to prioritize solving and scaling the solution.
  • Partner Enablement :

  • Own engagement with partners to understand their goals, needs, and roadblocks.
  • Drive assessment of capabilities and training needs of partners to ensure successful product knowledge.
  • Drive the development of partner-specific strategies to ensure partner success and alignment to business goals.
  • Act as a key advocate for partners by collecting, assessing, and implementing their feedback through various mediums.
  • Product & Service Improvement :

  • Contribute to product improvement with engineering by supporting the collection of partner feedback that identifies potential gaps and areas of opportunity within products, as needed.
  • Drive Insights & Storytelling :

  • Gather, analyze, and interpret data to generate actionable insights that inform program decisions.
  • Learn to craft compelling narratives that communicate the impact and value of programs to various stakeholders.
  • Risk & Issue Management :

  • Identify potential project risks and issues and work proactively to resolve them in a timely manner.
  • Qualifications

    We embrace a culture of "do differently", removing barriers, and continual learning. In the list of qualifications below, both traditional and non-traditional experience is ok. And we value attributes like compassion, enthusiasm, introspection, and integrity in how work is accomplished.

    Required

    Bachelor's degree in engineering, Computer Science, or related field AND 5+ years' experience in relevant technical domain (e.g., cloud services, security), technical sales, marketing, product management, customer support, or cross-group / cross-functional engineering OR equivalent experience.

    Preferred

    Passion for technology and customer obsessed in a fast-paced environment

    Exceptional project planning and tasks prioritization, customer service, and interpersonal skills

    Strong industry and / or horizontal solution domain knowledge

    Being the voice of the Partner, Program Management, Partner management, or Product Marketing are all pluses

    Exceptional verbal and written communication, analytical and Executive ready presentation skills

    Experience of working with large and small Partners across all maturity phases, and building strong relationships with internal business stakeholders and executives

    Strong record of accomplishment in defining and executing successful business strategies

    The ability to simplify and synthesize complex market dynamics and technology needs for different audiences to build coalition across different organizations

    Demonstrable history working through ambiguity, winning hearts and minds, leading by example, and self-starting

    Strong understanding of core cloud computing business and technical fundamentals IaaS, PaaS, SaaS

    Experience in business process automation through AI agents is a plus

    Ability to meet Microsoft, customer and / or government security screening requirements are required for this role.

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    Partner Enablement • Redmond, WA, US

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