Service Foreman

Service Foreman

At MacDonald-Miller Facility Solutions ("MacMiller") we make buildings work better. As the Northwest's leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial buildings. With our over 1500 employees across 15 offices, there is a breadth and variety of work to keep you engaged and inspired. We enjoy a well-respected history of exceeding our customers' expectations and executing with distinction. Our clients trust their toughest projects with our integrated teams, including : new construction, special projects, service, building performance, and performance contracting.

People love to work at MacDonald-Miller, and it's because we all share the same Core Culture Values : collaboration, dedication, safety, community, innovation, and fun!

Requirements : This is where you come in. We're looking for a Service Foreman to provide excellent customer service while driving operational efficiency. Our Service Operations Department maintains a high level of technical service capabilities that maximizes the customer's experience while delivering profitable growth for the company. This position is responsible for the execution of service and maintenance through the effective management of labor and delivery of services that meet or exceed our customer's expectations. They are responsible for maintaining active engagement with technicians, key customers, and other internal departments to ensure a quality product and maximized customer experience.

In return for achieving aggressive goals, you'll get rewarded with more to own, a ton of growth opportunities, and more freedom than you've probably ever had. This Service Foreman role reports to Joel Krueger Seattle Area Operations Manager on a collaborative team working on a variety of projects and initiatives to support our growing business. This highly visible role interacts with all levels and functions within the organization.

What you will do :

• Coach, mentor and train service technicians
• Provide technician guidance regarding maintenance, filter changes, troubleshoot, diagnose, and repair on all equipment and systems associated with the HVAC industry
• Understand the processes and procedures for major repairs to systems found in commercial HVAC facilities
• Understand air side systems, to include constant volume, VAV, series parallel, etc.
• Understand wet side systems to include hot water, chilled water, and condenser water, etc.
• Support safety requirements, investigate injuries, review technician injury records, and work closely with Safety Coordinator
• Consult with customers regarding resolution of problems
• Proficient in handling employee disciplinary actions and evaluations in a professional manner
• Provide technical assistance to Sales, Service Coordination and Technicians
• Support and implement company policy, procedures, and guidelines
• Assist crew in setting and obtaining goals and training
• Understand, accept, and support MacDonald-Miller's Operating Guidelines, Operational Beliefs and Customer Commitment
• Perform normal Journey-level HVAC activities and additional tasks as assigned
• Partner with AOM and service coordination in Planning, assigning, and directing work
• Recruit, hire and train, assign, schedule, coach, counsel, and discipline employees
• Assist with Management of staff levels to execute maintenance on time and repairs within performance standards
• Recommend professional training and support team members' professional development

Qualification requirements :

Physical requirements & working conditions :

Benefits : Compensation & benefits : salary and benefits administered by the local union. Anticipated annual compensation : $130,000$160,000.

Home Office will be our SODO office (4766 1st Ave S, Seattle, 98134). Interested in learning more? If you're ready for an adventure and are interested in being considered for this role, click apply to start the conversation! Or if you know someone who currently works at MacDonald-Miller, reach out to them to get introduced to the team!