Talent.com
Restaurant Manager - Texas City, TX

Restaurant Manager - Texas City, TX

Church's ChickenTexas City, TX, US
30+ days ago
Job type
  • Full-time
Job description

Restaurant General Manager

The Church's Restaurant General Manager is passionate about providing our guests a high quality, value oriented dining experience with friendly, quick, accurate service in a clean and safe environment. The RGM is responsible and accountable for all of the business activities in one restaurant location, specifically to :

  • Provide a superior and memorable experience for all guests.
  • Achieve sales goals
  • Control expenses to budget or better,
  • Create an environment where team members are engaged in doing their jobs and encouraged to grow while delivering exceptional service.
  • The Church's Restaurant General Manager direct reports usually include an Assistant Restaurant General Manager and / or Shift Leader). The number of direct reports may vary by location based on total sales volume, sales and geographic location of the restaurant.

Key Duties / Responsibilities :

  • Creates an in store service environment that exceeds guest expectations with regards to friendly, quick, and accurate service. Builds team understanding and commitment to guest service standards.
  • Communicates and follows-up with guests to obtain feedback and identify service and food quality improvement opportunities.
  • Assists and resolves all guest complaints in-person or by phone. Apply the "listen, apologize, satisfy and thank" model to all guest complaints.
  • Ensures all incoming calls are handled in a prompt, courteous, and professional manner.
  • Directs and conducts regular training with team members.
  • Provides regular feedback to all team members and identifies areas for improvement.
  • Works with direct reports to cross-train and assist in the development of new skills.
  • Creates a work place where team members strive to do their best, are rewarded for performance, and have fun.
  • Ensures that federal, state and local laws, regulations, and ordinances are practiced and enforced,
  • Maintains a clean and safe restaurant for guests and team members.
  • Responsible for budgets and makes adjustments as needed.
  • Ensures compliance with labor laws.
  • Understands, enforces and adheres to all company policies and procedures.
  • Maintains restaurant inventory and ensures accessibility and organization.
  • Responsible for routine maintenance and repairs on all equipment.
  • Prepares and analyzes operation reports
  • Performs other duties as assigned.
  • Position Requirements (Education, Qualifications, Experience) :

  • High school diploma or GED required. Must have (1) years of supervisory experience working in the restaurant industry.
  • Successfully complete all training and make a passing score on all applicable tests.
  • Position Qualifications / Functional Skills :

  • Must have a valid driver's license and proof of valid insurance.
  • Must be able to work a minimum of 50 55 hours per week. Must be available to work a flexible shift including weekends.
  • Knowledge of all restaurant policies, practices and operational and human resources procedures.
  • Knowledge and understanding of labor cost reporting, operating statements, and other business-related reporting.
  • Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally.
  • Basic computer skills.
  • Knowledge of profit and loss statements
  • Ability to implement policies and procedures.
  • Skilled in developing employees by coaching, counseling, and building strong work habits.
  • Continuously working to improve customer satisfaction.
  • Knowledge of recruiting and interviewing potential team members.
  • Ability to supervise others.
  • Manage conflict resolution.
  • Create and maintain a positive work environment.
  • 1. If you're hungry for a career that's fun, fast-paced and loaded with opportunity, then you've come to the right place. At Church's, we're not your typical quick service restaurant. We make real comfort food that makes a difference in peoples' lives. And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others.

    2. Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.

    Create a job alert for this search

    Restaurant Manager • Texas City, TX, US

    Related jobs
    Restaurant Manager - GM

    Restaurant Manager - GM

    Quotes Willowbrook MallHouston, TX, USA
    Full-time
    Quick Apply
    WHY WE'RE A GREAT PLACE TO WORK : .Competitive pay, based on experience.Medical, dental, vision, life, and supplemental insurance. Full medical employee coverage paid by the company.Complementary non-...Show moreLast updated: 6 days ago
    Restaurant Manager

    Restaurant Manager

    Olive GardenHouston, TX, US
    Full-time
    For this position pay will be variable by location.See additional job details and benefits below.Our Winning Family Starts With You!. Check out these great benefits : .Commitment to Quality of Life ...Show moreLast updated: 30+ days ago
    Restaurant Leader (Manager)

    Restaurant Leader (Manager)

    7-ElevenBaytown, Texas, United States
    Full-time +1
    Quick Apply
    If you enjoy working as part of a restaurant management team and have previous supervisory experience, we would love the opportunity to talk with you about our Restaurant Leader Trainee role! We’re...Show moreLast updated: 30+ days ago
    Restaurant Manager

    Restaurant Manager

    IHOP 1459 HoustonHouston, TX, USA
    Full-time
    Quick Apply
    Are you a hungry, humble, and smart individual looking for an exciting opportunity as a full-time.IHop has a position that might be a perfect fit for you!. Your role will involve overseeing the enti...Show moreLast updated: 30+ days ago
    Restaurant Manager

    Restaurant Manager

    Thind ManagementHouston, TX, US
    Full-time
    Quick Apply
    Are you passionate about delivering exceptional dining experiences?.Do you have a knack for leading teams and ensuring operational excellence?. If so, we have an exciting opportunity for you!.We are...Show moreLast updated: 30+ days ago
    Restaurant Manager

    Restaurant Manager

    Houston, Texas, United StatesUSA, Texas, Houston
    Full-time +1
    Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpo...Show moreLast updated: 22 days ago
    • Promoted
    Territory Account Manager - Houston Medical Center, TX

    Territory Account Manager - Houston Medical Center, TX

    HeartFlowTexas City, TX, United States
    Full-time
    Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology.The flagship product-an A...Show moreLast updated: 4 days ago
    • Promoted
    Territory Manager - Houston, TX

    Territory Manager - Houston, TX

    The Hagerty Group, LLCTexas City, TX, United States
    Full-time
    Hagerty the leading provider of collector car insurance, valuation tools and roadside service for people who love cars has an opening for a. Territory Manager - Houston, TX.Frequent travel is requir...Show moreLast updated: 4 days ago
    Restaurant Leader Trainee (Manager)

    Restaurant Leader Trainee (Manager)

    7-ElevenLa Porte, Texas, United States
    Full-time +1
    Quick Apply
    If you enjoy working as part of a restaurant management team and have previous supervisory experience, we would love the opportunity to talk with you about our Restaurant Leader Trainee role! We’re...Show moreLast updated: 30+ days ago
    General Manager

    General Manager

    Guernsey Holdings LLCAlvin, TX, US
    Full-time
    Quick Apply
    At Sonic, you're a partner and we compensate you like one.It's the dream job you never have to wake up from.At SONIC, you'll whistle while you work, gaining a sense of accomplishment along the way....Show moreLast updated: 30+ days ago
    Shift Leader

    Shift Leader

    Our TeamGalveston, TX, US
    Part-time
    Quick Apply
    Assist the management team in achieving restaurant operational goals, annual sales, and profit plan.Responsible for the same duties as hourly employees, but in a leadership capacity by performing s...Show moreLast updated: 30+ days ago
    • Promoted
    Territory Manager - Texas

    Territory Manager - Texas

    Reynolds AmericanTexas City, TX, United States
    Full-time
    Territory Manager - Texas Texas.Reynolds American is evolving into a global multi-category business.Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.To achieve our ambition...Show moreLast updated: 4 days ago
    Restaurant Manager

    Restaurant Manager

    Our TeamFreeport, TX, US
    Full-time
    Quick Apply
    Responsible for managing the overall operations of a Jack in the Box unit.Uses discretion in daily management decisions with accountability for ensuring effective execution of the Service Profit Ch...Show moreLast updated: 30+ days ago
    Restaurant Manager

    Restaurant Manager

    Pappas Restaurants, Inc.Houston, TX, US
    Full-time
    Pappas Managers work as a team to provide an outstanding dining experience for our Guests.Our talented leaders are committed to building operational excellence and ensuring quality and consistency ...Show moreLast updated: 13 days ago
    • Promoted
    Territory Manager

    Territory Manager

    Weyerhauser CoTexas City, TX, United States
    Full-time
    Weyerhaeuser is leading the world's structural frame market with innovative products, systems, and services for use in a variety of residential & light commercial applications.We're looking for peo...Show moreLast updated: 4 days ago
    Restaurant Manager

    Restaurant Manager

    Las Vegas Petroleumhouston, TX, US
    Full-time
    Quick Apply
    Las Vegas Petroleum is seeking an experienced and passionate.In this dynamic role, you will be instrumental in delivering exceptional service to our customers while managing the operational aspects...Show moreLast updated: 30+ days ago
    Restaurant Manager

    Restaurant Manager

    Chuy's Tex MexHouston, TX, US
    Full-time
    For this position, pay will be variable by location.See additional job details and benefits below.Chuy’s is HIRING experienced Restaurant Managers!. Competitive Salary || Excellent Benefits || Diver...Show moreLast updated: 30+ days ago
    Restaurant General Manager

    Restaurant General Manager

    Taco BellTexas City, TX, US
    Full-time
    As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold stan...Show moreLast updated: 30+ days ago
    Restaurant Manager

    Restaurant Manager

    Panda Restaurant GroupGalveston, Texas, United States
    Full-time
    Quick Apply
    Are You Craving A Career With An Industry Leader.Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal develo...Show moreLast updated: 30+ days ago
    Manager

    Manager

    Chicken Express - CE Team PartnersBaytown, Texas, United States, 77521
    Full-time
    Lead, Inspire, and Grow with Chicken Express!.Are you a natural leader who thrives in a fast-paced environment? Do you love developing teams and delivering exceptional service? If so, Chicken Expre...Show moreLast updated: 16 days ago