Piers Site Quality Assurance Technician

Description

More About the Role :

The Digital Modernization Group of Leidos has an opening for the Navy's Service Management, Integration and Transport (SMIT) Piers Connectivity Services program as a Site Operations Leader. The SMIT contract will provide secure end-to-end Information Technology (IT) services to more than 400,000 hardware devices and 600,000+ users at over 1,600 Continental United States (CONUS) sites and over 82 OCONUS site across Asia, Europe, and the Middle East; constituting one of the largest combined networks in the world.

Under the Piers Connectivity Services portion of the contract, the Leidos team will provide pier side connect / disconnect service, network administration, and fiber optic cable repair supporting US Navy vessels arriving and departing from piers throughout the CONUS Theatre.

What You'll Get to Do :

The ideal candidate will be responsible for supporting the Site Lead in managing the day-to-day operations of the site, to include providing direction to site resources, interacting with customer leadership, and being the backup to the primary interface between the site and the Piers Connectivity Management group. The candidate will support the Site Lead in managing both internal and sub-contractor team members, coordinate staffing, scheduling, training, and quality assurance for Program contract personnel. Will assist in undertaking status review meetings among project team members and clients. Assist the Site Lead when necessary to coach team members to accomplish project goals, to meet established schedules, and resolve technical or operational issues. Assist in analyzing and measuring appropriate metrics for key project criteria, to include producing reports to quantify contract deliverables, with a focus on IT services and knowledge of the Navy Networks and piers connectivity requirements. Piers Site Quality Assurance Technician will assist the Site Lead in providing oversight of the connectivity of Naval vessels at the site in support of the Piers Connectivity Services Program and the SMIT contract. The Site Operations Leader is responsible for tracking the connect / disconnect services provided to all vessels arriving and departing at the pier location serviced by the SMIT contract within the contractual service level target timelines. Piers Site Quality Assurance Technician will assist the Site Lead to provide the Government and Piers Service Delivery Manager accurate and timely status regarding task execution and performance and will be responsible for the accurate and timely delivery of all deliverables. Piers Site Quality Assurance Technician will assist the Site Lead in tracking and conducting network operations and engineering activities; connect / disconnect actions at the piers, maintenance; repair and replacement of cables; and the shipment and status of replacement parts and equipment.

Primary Responsibilities :

• Assist the Site Lead to drive business and reporting rhythms, managing and directing staff to perform all tasks within scope and meet required service targets for connect / disconnect service to vessels arriving or departing from piers in your assigned location.
• Assist the Site Lead for reporting progress against the baseline, in addition to employing a risk register to identify risks, analyze identified risks, and the develop associated mitigations.
• Assisting the Site Lead to manage program scope in order to meet schedule requirements; assisting the Site Lead in defining resource needs, directing personnel to perform tasks, and reporting progress to Program Management.
• Assist the Site Lead in overseeing IT knowledge and equipment asset transfer, ensuring that personnel are prepared to assume duties in order to meet defined schedule and scope requirements.
• Assisting the Site Lead to develop and manage a collaborative work environment, working with personnel to ensure that comprehensive knowledge transfer activities associated with job functions and daily tasks are successfully conducted.
• Identify and document skill enhancements / training needed based upon observation of actual performance versus documented site Standard Operating Procedures (SOPs).
• Assist the Site Lead to manage "as-is" information, inclusive of technical baseline documentation, SOPs, local procedures for security / onboarding, workload data (tickets), historical SLR performance and tools used to capture performance metrics.
• Assist the Site Lead to manage staff to conduct asset inventories; directing asset reconciliations, inventories, and configurations across site.
• Assist the Site Lead to manage and track shipments of replacement parts, repair equipment, test equipment, tools, and consumables.
• Assist the Site Lead to establish and maintain transparent and respectful working relationships with customer and Program Management leadership, and subordinates.
• Serve as a mentor to junior-level leadership personnel, providing them with opportunities to enhance project management skills.
• Assist the Site Lead to validate all Fiber Repairs relating to the Piers Connectivity Services Program at the designated location.

Physical Requirements :

You'll Bring These Qualifications :

These Qualifications Would be Nice to Have :

Pay Range : $38.46 - $40.87 / hourly rate.

NGEN

At Leidos, we don't want someone who "fits the mold"-we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now."

If you're already scheming step 20 while everyone else is still debating step 2... good. You'll fit right in.

Original Posting : October 28, 2025

For U.S. Positions : While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range : Pay Range -

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com .

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com / careers / pay-benefits .

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com .

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission .

Commitment to Non-Descrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.