TIS Solution Architect (Oracle CC&B)

Title : Technical Manager TIS Solution Architect - Customer Care & Billing

Location : Gastonia, NC 28056

Schedule : Hybrid - M / T / TH in office; W / F Remote

What You Will Do :

• Lead all aspects of the architecture and design of Oracle CC&B technology solutions supporting business requirements on projects.
• Ensure design solutions delivered are aligned with the requirements in the technical / logic design.
• Design secure scalable Oracle solutions : Architects end-to-end Oracle-based systems, ensuring alignment with business goals and IT strategy.
• Lead technical implementations : Oversee the deployment of Oracle applications, databases, and middleware, ensuring performance and security.
• Install, setup, configure and fine-tuning of the entire Oracle CC&B stack including working with infrastructure and cloud team.
• Optimize system architecture by Identifying and resolving architectural bottlenecks, improving system efficiency and reliability.
• Provide technical solutions and guidance during the detailed design, build, test, and deploy phases of IT projects.
• Provide technical governance : Establish best practices, standards, and frameworks including security for Oracle technology usage across the organization.
• Deliver expert-level troubleshooting : Resolves complex Oracle performance and configuration issues that go beyond standard support.
• Perform deep-dive diagnostics : Use advanced tools and methodologies to analyze system behavior and root causes of issues.
• Implement performance tuning : Enhance database and application performance through fine-tuning and optimization strategies.
• Support mission-critical systems : Provide high-availability and disaster recovery planning for Oracle environments.
• Ensure the successful implementation of the Oracle CC&B most complex, larger scale, and cross-functional new / enhanced systems on time, in scope and within budget.
• Create system design models, specifications, architecture and landscape diagrams, and charts to provide direction to system programmer and development teams.
• Identify and implement process improvements to other solution architect team members and developers.
• Present findings and make recommendations to senior management / leadership.
• Identify the developmental needs of others and mentor others to improve their knowledge or skills.
• Develop and maintain all technical standards, design patterns, reference architectures and roadmaps for a Reference Architecture Framework containing a broad collection of foundational services.

Required :

Preferred :

Working Conditions :