Chief Operating Officer (COO)

Lead Operations at the Forefront of Retail Home Décor

Position : Chief Operating Officer (COO)

Location : Los Angeles, CA

Are you a seasoned operations leader with deep roots in the retail industry ? Do you have a proven track record of scaling high-volume consumer goods businesses and driving performance across complex retail channels like Amazon, Walmart, Target, and Wayfair?

Crystal Art Gallery , a dominant player in the home décor retail space, is seeking a Chief Operating Officer (COO) to drive operational excellence across our expansive, fast-moving enterprise.

With over 35 years of innovation and our products featured in 9 out of 10 U.S. homes, we're looking for a retail operations powerhouse who understands the urgency, scale, and dynamics of the mass-market retail world.

The Role : Built for a Retail Operations Expert

As COO, you'll be the key architect of our internal operational strategy—streamlining processes, boosting performance, and driving cross-functional synergy. You'll bring a deep understanding of retail logistics, merchandising cycles, supplier networks, product launches, fulfillment operations, and retail analytics

You will :

• Lead and manage all internal operations with a sharp focus on retail execution, from supply chain efficiency to in-store and e-commerce performance.
• Collaborate closely with the CEO and CFO on strategic planning, budgeting, forecasting, and growth initiatives.
• Guide department heads in logistics, merchandising, customer service, sales operations, and more—with a bias toward speed, data-driven decision-making, and cost control.
• Navigate complex, high-volume relationships with major retailers and online platforms.
• Drive bottom-line results with exceptional P&L oversight, reporting accuracy, and agile performance management.

Key Responsibilities :

What We're Looking For :

Why Crystal Art Gallery?

Crystal Art Gallery is a recognized leader in home décor, with products found in virtually every U.S. home and partnerships with the biggest names in retail. This is your opportunity to join a brand with staying power, creative vision, and national reach.

If you're ready to bring your retail operations expertise to a dynamic, design-driven company with major market impact—this is your seat at the table.