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Senior Director – Product Solutions, Core Product Platforms

Senior Director – Product Solutions, Core Product Platforms

Liberty Mutual InsuranceBoston, MA, United States
8 hours ago
Job type
  • Full-time
Job description

Senior Director – Product Solutions, Core Product Platforms

Join to apply for the Senior Director – Product Solutions, Core Product Platforms role at Liberty Mutual Insurance.

Ready to lead high‑impact change and shape the future of US Retail Markets? The US Retail Markets Experience team is seeking a highly skilled and highly motivated individual to take on the role of Sr. Director, Product Solutions – Core Product Platforms. This role will lead 100+ talented FTEs and manage ~$75M across Personal Lines and Small Commercial product portfolios : Risk Pricing, IoT & Third‑Party Data, Personal Lines Policy, Personal Lines Product Definition, and our Systems Support team. These capabilities are foundational to driving growth and profitability across US Retail Markets, while enabling critical investments for Distribution, Service, Claims, and Billing.

The role is also central to our multiyear transformational journey to simplify and modernize our Product offering and our Technology. As a leader on this journey, you will help reshape the foundation for Personal Lines at scale—modernizing core product systems, improving speed to market for products, and delivering more accurate, timely data to business partners and customers.

Software product (SWP) capabilities are the foundation of how we work in US Retail Markets Experience. You will own and evolve our strategies and roadmaps for the SWP’s you own. You will lead cross‑functional Agile delivery with internal teams and third‑party vendors and collaborate across the organization to advance core product capabilities and enable business initiatives.

Responsibilities

  • Lead : Coach and mentor a team of Product Owners and Systems Analysts, especially through USRM’s largest transformation.
  • Strategize : Support the portfolios in developing roadmap, strategies, and visions for the suite of software products based on a deep understanding of the markets, users, and related industry trends.
  • Prioritize : Establish objectives and key results (OKRs) in alignment with the roadmap and overall business strategy.
  • Analyze, Decide and Execute : Harness data‑driven insights to build business cases and inform roadmap actions and strategy; execute and deliver target key results.
  • Collaborate : Work closely with Technology partners and peer portfolio teams within Product and across Domains to align priorities, remove roadblocks, and secure resources for end‑to‑end solutions.
  • Present : Present frequently to peers and senior leaders, building alignment on your vision and strategy with complex stakeholders.

Qualifications

  • Bachelor’s degree in a relevant field and a minimum of 10 years’ experience in product, product delivery, or technology within financial services, customer, or technology organizations.
  • Proven experience in product‑centric and Agile practices; sufficient technical proficiency to drive product design and have an informed, independent voice.
  • Strong strategic and problem‑solving mindset with ability to break down complex problems into testable components.
  • Comfortable making decisions with some level of uncertainty; proven ability to pivot and adjust quickly as new information appears.
  • Leverage analytics to make data‑driven decisions that maximize short / long‑term value.
  • Strong influencing skills, working effectively with peers and leaders in a complex cross‑functional environment.
  • Strong communication and collaboration skills.
  • Base Pay Range

    $175,000 – $315,000 per year.

    Liberty Mutual is an equal‑opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, or genetic information.

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