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Administrative Support Specialist- Importer of Record

Administrative Support Specialist- Importer of Record

Logistics PlusErie, PA, US
3 hours ago
Job type
  • Full-time
Job description

Administrative Support Specialist

Job Summary : We're looking for a highly organized and dependable Administrative Support Specialist to assist our Importer of Record team. This role provides essential day-to-day administrative support to help ensure smooth coordination across a range of services from documentation and compliance tracking to invoicing and reporting. You'll play a key role in keeping internal processes on track, maintaining documentation accuracy, and ensuring timely support for both team operations and client needs.

Supervisory Responsibilities :

  • None.

Duties / Responsibilities :

  • Provide administrative support across logistics, trade compliance, and tax-related functions.
  • Assist with gathering, reviewing, and maintaining accurate documentation for import / export licenses, permits, and compliance files.
  • Help monitor internal deadlines and follow up with stakeholders to ensure timely submission of documents and approvals.
  • Support the invoicing process by tracking deliverables and coordinating with internal teams to ensure timely and accurate billing.
  • Maintain records and logs related to shipping activities, inventory, and service requests.
  • Prepare and format reports, presentations, and internal summaries to support decision-making and performance tracking.
  • Coordinate information flow between teams handling customs compliance, VAT / GST processes, duty classification, and local trading regulations.
  • Help manage shared inboxes, task tracking, and calendar scheduling for the team as needed.

    • Required Skills / Abilities :

  • Strong organizational skills with attention to detail and accuracy.
  • Ability to manage multiple priorities and deadlines in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office (Excel, Word, Outlook); experience with ERP, logistics, or invoicing systems is a plus.
  • A proactive, collaborative mindset and willingness to learn.

    • Education and Experience :

  • High school diploma or equivalent required.
  • 2+ years of experience in an administrative, logistics, or compliance support role.
  • Experience in Warehousing, Inventory management, Procurement, or Logistics and Distribution is preferred.
  • Customer-focused service industry experience is a plus.

    • Physical Requirements :

  • Prolonged periods sitting at a desk and working on a computer.
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    Administrative Support Specialist • Erie, PA, US