Position Details
Employee Job Description
Job Title
Applications Analyst I
Job Summary :
The Applications Analyst I provides problem resolution for a broad range of applications. Analyzes, maintains, and suggests improvements for current end user documentation.
Participates in testing, implementation, and training of applications, enhancements, and modifications. Provides application support to those TMS serves including GISD, GenNET member districts, and shared service districts and organizations.
Essential Duties (May include, but not limited to) :
- Implements plans to achieve information technology (IT) goals and objectives for district and local school district staff, using various software products.
- Implements appropriate security procedures to secure all data following the recommendations of the Technology and Media Services (TMS) Solutions and Security Supervisor in accordance with Genesee Intermediate School District (GISD) policy.
- Designs end user documentation.
- Identifies recommendations for software enhancements; performs testing and assists with the implementation of modifications and enhancements.
- Maintains current knowledge with respect to relevant state-of-the-art technology, equipment and / or systems.
- Communicates regularly with district representatives to ensure application support objectives are met.
- Initiates contact with district representative to identify, troubleshoot, and escalate / resolve requests.
- Recommends equipment and software needs to the Information Systems Support Supervisor, as required for information systems operation.
- Provides technical assistance and training to district representatives in the use of information systems.
- Assists district representatives with running / debugging a variety of reports.
- Manages projects within Information Systems as assigned.
- Works closely with Application Analysts II and III on software interface solutions.
- Provides mentorship and guidance to Data Analyst and Associate Data Analyst.
- Consistently models Win-Win leadership.
Qualifications : Education :
Education :
Bachelors degree with major in information systems preferred. Work experience may be considered in lieu of education.
Experience :
Three years of experience in an information systems environment with data management and application support experience preferred.
Demonstrated successful application training and data manipulation experience preferred. Demonstrated successful project management experience preferred.
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