Director, Field Engineering

Job Title

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Responsible for directing and managing the engineering, construction, CB fiber fulfillment staff, and HFC network. Implement and enhance consistent engineering practices to ensure stable product delivery aligned with company initiatives and expectations. Support the KMA operations with expertise, including technical services and plant maintenance. Direct project planning, capital budgeting and assist with business plan development. Ensure a high degree of cross functional communication and participation in line with product deployment and support. Partners with KMA Senior Management and Sr Director, Regional Engineering to plan and evaluate capital needs for development and expansion of the KMA. Implement and enhance consistent practices to ensure stable service delivery aligned with Region initiatives and expectations. Actively and consistently support all efforts to simplify and enhance the customer experience. Develop an effective front line Leadership team and assist them with developing their direct reports as to drive a high performance culture and environment. Lead an innovative, collaborative work team to produce exceptional results delivering the customer experience. Oversee designated operations which will include, but not limited to HFC plant, construction projects, new build, nonstandard plant conditions, security and related equipment requirements. Provide engineering support and direction for new or existing technologies and current operational initiatives. Evaluate and consult with Region, Network Operations and other cross functional leadership regarding technical operations, strategic planning of rebuilds, and network operations for output to the OSP (outside plant), dispatch, and new product deployment. Responsible for directing KMA field staff in fulfillment and service for complex fiber projects (i.e. cellback haul, DATA / WAN, LBI, PRI installation, etc.) and will adhere to SLA obligations. Direct quality control programs for engineering operations and consistent operational procedures. Direct mapping, design and HFC documentation and overall records management. Initiate and review selections on bids for contracted projects and provide recommendations. Direct capital budget process and execute approved budget plan. Ensure current procedures and tests are performed in accordance with Federal Communication Commission Standards. Oversee the maintenance of records as required by the Federal Communications Commission and other government agencies. Ensure adherence to company TQA policies. Lead and participate in succession planning and oversee the development of staff and approves performance reviews. Perform other duties as requested.

Required Skills / Abilities and Knowledge

Ability to read, write, speak and understand English

Advanced knowledge of company products and services

Advanced knowledge of HFC, Advanced Video, and IP Networks

Ability to handle multiple projects and tasks

Ability to make decisions and solve problems while working under pressure

Ability to supervise and motivate others

Ability to use personal computer and software applications

Advanced knowledge of all FCC compliance reports and other rules and regulations

Comprehensive understanding of applicable local and state rules and regulations

Comprehensive understanding of OSHA rules and regulations, both federal and state

Knowledge of Analog Transmission Line Theory

Knowledge of Electronic theory

Knowledge of Federal Communications Commission regulations

Knowledge of Fiber Optic theory

Knowledge of National Electric Code and National Electric Safety Code

Required Education

Bachelor's degree in engineering or related field, or equivalent experience

Required Related Work Experience and Number of Years

Engineering experience - 8

Project management experience - 5

Preferred Education

SCTE-BCT / E certification or equivalent

Relevant industry and vendor-specific certifications and training

Preferred Related Work Experience and Number of Years

Technical management experience - 5

Working Conditions

Office environment

Exposure to moderate noise levels

Travel as required