Overview
At Houston Methodist, the ERP Application Analyst Supply Chain position is responsible for ensuring the efficient, effective and consistent delivery of high-quality services. The ERP Application Analyst Supply Chain is responsible for advancing the functionality and operational efficiency of ERP Supply Chain applications. This entails analyzing and developing ERP Supply Chain modules, and providing technical expertise in ERPSupply Chain application development, maintenance and production support. The incumbent formulates and defines technical scope and objectives through research and fact- finding in developing technical solutions. The ERP Application Analyst contributes to the successful accomplishment of department goals and objectives.
Houston Methodist Standard
PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
- Provide personalized care and service by consistently demonstrating our I CARE values :
INTEGRITY : We are honest and ethical in all we say and do.
COMPASSION : We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY : We hold ourselves accountable for all our actions.RESPECT : We treat every individual as a person of worth, dignity, and value.EXCELLENCE : We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient / customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients / customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experienceInvolves patients (customers) in shift / handoff reports by enabling their participation in their plan of care as applicable to the given jobActively supports the organization's vision, fulfills the mission and abides by the I CARE valuesResponsibilities
PEOPLE ESSENTIAL FUNCTIONS
Proactively provides second level support to resolve help desk tickets.SERVICE ESSENTIAL FUNCTIONS
Provides technical expertise ERP application development, maintenance and production support to end users and IT stakeholders.Designs, develops, tests, documents and supports software / systems requirements to meet the business needs as well as support updates, patches, testing and other technical projects as assigned.Identifies solutions to optimize performance of existing systems and gains customer consensus on instituting changes. Implements changes when approved.QUALITY / SAFETY ESSENTIAL FUNCTIONS
Ensures successful delivery of work request in terms of timeliness and accuracy.Develops technical requirements document from functional design document.Assists end users in resolving and identifying system issues by providing application knowledge and technical expertise.FINANCE ESSENTIAL FUNCTIONS
Assists in planning and developing work request that addresses business stakeholder needs for resource planning and timelines.Completes assigned projects on time and within budget parameters.GROWTH / INNOVATION ESSENTIAL FUNCTIONS
Engages and supports an environment that encourages innovation, continuous improvement and growth.Contributes to consistent changes in process, tools, and overall practice are developed, with a focus on continued integration and overall system benefit.Proactively manages own professional development. Completes My Development Plan (MDP)This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business / job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
Qualifications
EDUCATION
Bachelor's degree in Computer Science or a related fieldWORK EXPERIENCE
Three years of progressive technical experience with ERP Supply Chain systems, ERP development andWorkday (Supply Chain) experience preferredLicense / Certification
LICENSES AND CERTIFICATIONS - REQUIRED
N / AKSA / Supplemental Data
KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesExperience with MS Office Suite.Excellent problem analysis and trouble-shooting skills.Experience and solid understanding of software development lifecycle.Effective verbal and written communication skills.Knowledge in one or more ERP business process areas (i.e. supply chain, human resources, payroll)Knowledge of PeopleToolsKnowledge of at least on business process areaSUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform NoScrubs NoBusiness professional YesOther (department approved) NoON-CALL
Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On CallYesTRAVEL
Travel specifications may vary by departmentMay require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area YesCompany Profile
Houston Methodist (HM) is one of the nation's leading health systems and academic medical centers. HM consists of eight hospitals : Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston metropolitan area. HM also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall, HM employs over 25,000 employees. Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment.
In 2019 Houston Methodist and its physicians treat more than 6,333 international patients from more than 76 countries. Houston Methodist Global Health Care Services' consulting and education divisions also provide advisory services and training and development to health care organizations around the world.