Administrative Assistant Senior Healthcare

Administrative Assistant Senior Healthcare

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems.

In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

Provide direct administrative support for the leadership team of the Central Staffing Resource Department which is a 24 / 7. Utilize extensive computer skills and programs in all aspects of the job responsibilities. Provide direct support for the Nursing Clerical Services Training program. This includes onboarding new employee, HR support and tracking new employees progress. Work in a fast pace 24 / 7 staffing office. Must be proficient in departmental staffing processes. Participate in project work, workgroups and maintenance of personnel / staffing reports, Generate a variety of computer reports and spread sheets. Advise management of trends, concerns and suggested measures to maintain standards and continued improvements. Participate in Quality Improvement activities and ongoing departmental auditing and self-monitoring activities. Exhibit exemplary customer relation skills in interacting with various managers and department staff. Utilize multi-line phone system in many aspects of the work flow. Complete project work as assigned by manager. Must have exemplary attendance.

High School diploma or equivalent and more than 4 years of experience. Three to five years performing responsible office duties or an equivalent combination of education and experience. Experience with OneStaff computer scheduling system. Ability to manage timekeeping data from multiple sources. Ability to learn and understand Nursing Contracts. Knowledge of University and CSR Department procedures. Proficient with Microsoft Office Suite and spreadsheets. Experience in developing work schedules. Ability to work independently and cooperatively. Demonstrate ability to prioritize and complete tasks in a timely manner. Able to utilize tracking and follow up skills to monitor and coordinate a large volume of work. Demonstrate attention to details. Able to work under pressure when a high degree of accuracy is required. Demonstrate excellent verbal / written communication skills. Demonstrate a high degree of diplomacy, professionalism, and confidentiality. High level of organization and time management skills.

Two years or more of college education. Critical thinking skills and decision making experience. Must be available to work weekends and holidays.

Shift time is either 7 : 00pm-7 : 00am or 11 : 00pm-7 : 00am, every other weekend and some holidays. Positions that are eligible for hybrid or mobile / remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.