Network Support Engineer - Telecommunications

Are you looking for an exciting new opportunity? Join a leading global provider of wireless solutions, delivering LTE / 5G Fixed Wireless Access and Managed Starlink connectivity to enterprises worldwide. Founded in 2015, this organization has expanded operations across APAC, Europe, and the Americas, offering ultra-reliable and flexible connectivity where traditional wired networks fall short—supporting branches, retail stores, remote locations, and the maritime sector. With a dedicated team of over 100 professionals from nearly 20 nationalities, the company provides seamless service and support for wireless WAN solutions to enterprises, carriers, and MSPs.

They are currently seeking for an Account Manager to join the growing team. If you would like to learn more about this opportunity, feel free to reach out and apply today!

Responsibilities :

• Act as first-line support for enterprise customers via calls, emails, and ticketing systems.
• Provide technical expertise in installations, troubleshooting, deployment, and configuration of wireless network equipment.
• Diagnose and resolve network connectivity issues, taking ownership from start to finish.
• Collaborate with network support engineers worldwide to resolve network tickets.

Skills / Must have :

Understanding of IP networking fundamentals and routing protocols.

Hands-on experience in troubleshooting network issues.

Certifications such as Cisco (CCNA), Juniper (JNCIA) are a nice to have

Benefits :

Career growth opportunities in a fast-paced global company.

Collaborative and supportive work environment.

Exposure to international markets and cutting-edge technology solutions.

Work with cutting-edge LTE / 5G, Starlink, and wireless networking technologies.

Be part of a global support team with opportunities to collaborate across different time zones.

Gain hands-on experience troubleshooting enterprise networks and working with leading vendors.

Salary :

$55,000

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