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Leader, Inside Sales

Leader, Inside Sales

CiscoSan Francisco, CA, United States
4 days ago
Job type
  • Full-time
Job description

The application window is expected to close on : 11 / 20 / 25

NOTE : Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Preferred candidate will be located in Raleigh, North Carolina; Chicago, Illinois or San Francisco, California. Will consider candidates in the remote US if they meet the specific criteria described below

Meet the Team

Join Cisco’s Global Virtual Sales organization - one of our fastest-growing sales teams, and the talent engine for Cisco Sales that consistently delivers profitable growth. We serve the customer lifecycle by connecting customers with transformative solutions to drive business value and efficiency. Here, you’ll find a supportive environment with coaching, training, and on-the-job learning to accelerate your career. Enjoy our award-winning, flexible workplace powered by the latest Cisco technology, where innovation and giving back to the community are at the heart of what we do. Be part of a dynamic team that thrives on adapting to market changes and making an impact.

Your Impact

As a Leader, Inside Sales, this role leads Inside Account Executive (iAE) teams in a hybrid environment, driving team performance and portfolio profitability through innovative digital engagement strategies. The Leader builds strong relationships with customers and partners, ensures seamless collaboration with stakeholders and cross-functional teams, and implements effective sales strategies leveraging Cisco's full product portfolio to deliver sustainable growth and shape business strategy.

This position offers a dynamic career fueled by challenge, appreciation, creativity, ambition, and collaboration. Managers provide supportive coaching, colleagues form strong connections, and innovation is embraced at every level. Sales at Cisco is a team sport, making leadership, clear communication, and trust essential.

Key responsibilities include :

  • Team development and enablement : Actively support the personal and professional growth of team members.
  • Performance management : Regularly assess and develop team strengths, addressing areas for improvement to ensure consistent performance.
  • Strategic alignment and communication : Align the team with business strategy, clarify roles, foster urgency and accountability, and remove obstacles.
  • Data-driven decision making : Leverage tools like SFDC and SPOT to analyze market trends, customer needs, and sales performance, communicating insights to stakeholders.
  • Culture and engagement : Cultivate a high-performing, collaborative, and continuously learning environment.
  • Change management and resilience : Lead with adaptability, empathy, and open communication, prioritizing well-being during times of change.

Minimum Qualifications

  • 5+ years of experience successfully leading programmatic sales teams OR 6+ years of sales experience and can demonstrate a history of success as an individual contributor in a quota-carrying sales role
  • History of forecast accuracy of + / - 5% and the ability to show intimate knowledge of the business and deals in your team or region
  • Established track record of building and achieving repeatable and data-driven sales methods (ie, "Programmatic" or Operational Excellence) to inspect pipeline, results, and other KPI’s to meet or exceed sales goals
  • Leadership skills to build and lead high performing, collaborative sales teams.
  • Ability to empower teams to balance partner engagement and direct customer interaction.
  • Preferred Qualifications

  • Possesses a continuous learning approach.
  • Utilizes a structured and methodical approach to identify, recruit, and hire top sales talent.
  • Strong communication, collaboration, and relationship-building skills.
  • Experience having developed and executed a sales strategy to deliver on short-term and long-term goals.
  • Strong leader, with a focus on training, mentoring, motivation, career development; in a matrixed environment where highly collaborative and influential skills are essential to achieve a common goal.
  • Experience in turning around or performance-managing underachieving employees.
  • Sales background in the IT industry and technology proficiency with Software / Subscription / SaaS.
  • Coaching skills to inspire excellence and support career development for sales teams and peers.
  • Why Cisco?

    At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

    Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

    We are Cisco, and our power starts with you.

    Message to applicants applying to work in the U.S. and / or Canada :

    The starting salary range posted for this position is $208,000.00 to $262,100.00 and reflects the projected salary range for new hires in this position in U.S. and / or Canada locations, not including incentive compensation

  • , equity, or benefits.
  • Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and / or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

    U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

    U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies :

    10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

    1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

    Non-exempt employees

  • receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
  • Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

    80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

    Additional paid time away may be requested to deal with critical or emergency issues for family members

    Optional 10 paid days per full calendar year to volunteer

    For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

    Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows :

  • .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
  • 1.5% of incentive target for each 1% of attainment between 50% and 75%;

    1% of incentive target for each 1% of attainment between 75% and 100%; and

    Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

    For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

    The applicable full salary ranges for this position, by specific state, are listed below :

    New York City Metro Area :

    $224,000.00 - $324,500.00

    Non-Metro New York state & Washington state :

    $220,000.00 - $318,800.00

  • For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
  • Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
  • Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

    Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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