Technical Account Manager
SlopeSan Francisco, CA, United States18 days ago
Job type
- Full-time
Job descriptionBuild long-term, executive-level relationships that position Vapi as a strategic cornerstone of customers’ voice‑AI roadmaps. Co-pilot customers from pilot scope through rollout, ensuring rapid time-to-value and seamless production launches. Continuously upskill on Vapi’s product and the broader AI landscape; translate insights into best practices and playbooks. Communicate clearly with stakeholders from ICs to C-suite, aligning success criteria and ensuring accountability. Champion customer feedback internally to influence product priorities and roadmap. Drive account growth through proactive upselling, cross-selling, and managing renewals to maximize customer lifetime value. 3+ years of Account Management or Customer Success experience in B2B SaaS, owning relationships with enterprise or mid-market customers. Proven success driving adoption and revenue growth across multi-stakeholder accounts. Exceptional communication, presentation, and project-management skills; able to simplify complex technical concepts. High EQ, strong persuasion, and teamwork skills; comfortable interfacing from engineers to executives. Bonus : experience with conversational AI, telephony, or agentic AI deployments in large organizations; previous work in high-growth startups. Define the future of human–AI interaction : help pioneer a new era of voice-based AI products that are transforming how people and businesses communicate Own meaningful work at a breakout startup : join early, take real ownership, and have a direct hand in building a category-defining company from the ground up Surround yourself with exceptional people : work alongside a world-class team of engineers, operators, and builders backed by top-tier investors who believe in our mission Accelerate your career in a high-growth environment : grow fast, take on big challenges, and unlock opportunities as we scale one of the most exciting platforms in AI Competitive compensation : includes a strong base salary and meaningful equity ownership Comprehensive health coverage : medical, dental, and vision plans Flexible time off : take-what-you-need vacation policy with an emphasis on rest and balance Daily meals : catered lunches and dinners provided for in-office days Lifestyle & wellness stipends : monthly allowances to support rent, transportation, food, fitness, and mental well-being Professional development : annual learning stipends for courses, conferences, and upskilling Team connection : regular offsites, team events, and opportunities to build in-person relationships
Location
San Francisco
Employment Type
Full time
Location Type
On-site
Department
Go-to-Market
Compensation
- Sales On Target Yearly Comp $150K – $170K
- Offers Equity
About Vapi
Vapi is the most configurable platform for building voice agents. Our platform equips companies with everything they need—telephony, real‑time streaming, deterministic fallbacks, HIPAA / SOC2 compliance, and an AI testing suite—to launch production‑grade voice agents fast. In just 18 months, more than 300,000 developers have signed up, with over 1,500 new developers joining every day. Our mission is to make voice humanity’s default interface again by capturing nuance, emotion, and context that text alone misses.
About the Role
As our founding Technical Account Manager (TAM) you will own the customer lifecycle post-sale for Vapi’s enterprise customers. You’ll act as a trusted advisor, driving adoption, expansion, and measurable impact while serving as the connective tissue between customers and our product, engineering, and GTM teams. If you love building deep partnerships, solving novel technical problems, and operating at startup velocity, this role is for you.
What You’ll Do
Who You Are
Why Vapi
What We Offer
Compensation Range : $150K - $170K
#J-18808-Ljbffr
Create a job alert for this search
Technical Account Manager • San Francisco, CA, United States
Related jobs
Parse Biosciences is a global life sciences company whose mission is to accelerate progress in human health and scientific research.
Empowering researchers to perform single cell sequencing with unp...Show moreLast updated: 30+ days ago
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers...Show moreLast updated: 30+ days ago
At Cloudflare, we are on a mission to help build a better Internet.Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for cust...Show moreLast updated: 30+ days ago
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all.Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating ...Show moreLast updated: 3 days ago
Dive in and do the best work of your career at DigitalOcean.Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud.If you have a g...Show moreLast updated: 3 days ago
AI-driven threats and human error are today's biggest enterprise security risks.Cybercriminals don't hack systems-they exploit people.
Human errors drive 70% of security breaches, making human behav...Show moreLast updated: 3 days ago Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers...Show moreLast updated: 30+ days ago Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers...Show moreLast updated: 30+ days ago 
AI provider for banks and credit unions, serving over 100 financial institutions.The company's integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting...Show moreLast updated: 3 days ago
Your work will directly contribute to helping fraud and Trust & Safety teams spend less time on repetitive manual reviews and investigations, allowing them to focus on what matters most.We are rapi...Show moreLast updated: 30+ days ago
Vectra is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and dat...Show moreLast updated: 15 days ago
Grow aggregate sales with CSPs (Cloud Services Provider), Cloud Data Centers, large OEMs, ODMs and achieve the annual budget.
Build, sustain and nurture strong customer relationships across sourcing...Show moreLast updated: 3 days ago Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers...Show moreLast updated: 30+ days ago 
Job Summary At Medline, people come first—we seek individuals who care about customers and who can cultivate genuine, long-standing relationships.
One of the best representations of that is our Post...Show moreLast updated: 29 days ago
Arch Systems is seeking a talented Technical Account Manager to join our rapidly scaling team and help guide our customers in successfully implementing our impactful solutions.If you're prepared to...Show moreLast updated: 30+ days ago
Vapi is the most configurable platform for building voice agents.Our platform equips companies with everything they need—telephony, real‑time streaming, deterministic fallbacks, HIPAA / SOC2 complian...Show moreLast updated: 16 days ago
LiveRamp is the data collaboration platform of choice for the world's most innovative companies.A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is sett...Show moreLast updated: 30+ days ago
Pendo's Technical Account Managers are pivotal in driving customer success by providing advanced technical and strategic guidance to ensure customers maximize the value of Pendo’s platform.TAMs con...Show moreLast updated: 3 hours ago
Build a safer world with us, one incident at a time.AI-powered physical security platform helping the world's leading enterprises reduce risk, improve operational efficiency, and gain critical insi...Show moreLast updated: 30+ days ago
As our founding Technical Account Manager (TAM) you will own the customer lifecycle post-sale for Vapi's enterprise customers.
You'll act as a trusted advisor, driving adoption, expansion, and measu...Show moreLast updated: 27 days ago
- Promoted
Technical Account Manager - Bay Area / PNW
Parse BiosciencesSan Francisco, CA, United StatesFull-time
- Promoted
Account Manager
SupermicroSan Jose, CA, United StatesFull-time
- Promoted
Technical Account Manager
Cloudflare IncSan Francisco, CA, United StatesFull-time
- Promoted
Technical Account Manager
FigmaSan Francisco, CA, United StatesFull-time
- Promoted
Strategic Technical Account Manager (TAM)
DigitalOceanSan Francisco, CA, United StatesFull-time
- Promoted
Technical Account Manager
FableSan Francisco, CA, United StatesFull-time
- Promoted
Technical Account Manager - Data Center
SupermicroSan Jose, CA, United StatesFull-time
- Promoted
Technical Accounting Manager
SupermicroSan Jose, CA, United StatesFull-time
- Promoted
Technical Account Manager
Interface AISan Jose, CA, United StatesFull-time
- Promoted
Technical Account Manager San Francisco, CA →
VarianceSan Francisco, CA, United StatesFull-time
- Promoted
Technical Account Manager- MSSP
VectraSan Jose, CA, United StatesFull-time
- Promoted
Technical Account Manager
BizLink GroupFremont, CA, United StatesFull-time
- Promoted
Technical Account Manager
SupermicroSan Jose, CA, United StatesFull-time
- Promoted
Account Manager
Medline Industries - Transportation & OperationsOakland, CA, USFull-time
- Promoted
Technical Account Manager
Arch SystemsPalo Alto, CA, USFull-time
- Promoted
Technical Account Manager
Vapi Inc.San Francisco, CA, United StatesFull-time
- Promoted
Technical Account Manager
LiveRampSan Francisco, CA, United StatesFull-time
- Promoted
- New!
Technical Account Manager
PendoSan Francisco, CA, United StatesFull-time
- Promoted
Technical Account Manager
Ambient AIRedwood City, CA, United StatesFull-time
- Promoted
Technical Account Manager
VapiSan Francisco, CA, USFull-time