Program Specialist

Job Description

Job Description

We are looking for a detail-oriented Program Specialist to join our team in Dayton, Ohio. This long-term contract position is ideal for someone who thrives in a fast-paced environment and enjoys assisting individuals in need. You will play a key role in processing applications and ensuring program eligibility, while maintaining a meticulous and empathetic approach.

Responsibilities :

• Accurately enter and manage application data into the system to ensure seamless processing.
• Verify applicant eligibility based on income and program criteria.
• Schedule meetings and follow up with applicants as needed to clarify or gather missing information.
• Communicate with applicants to request required documentation and provide updates regarding their application status.
• Process applications efficiently to help individuals access program assistance.
• Handle a high volume of applications while maintaining accuracy and timeliness.
• Provide exceptional customer service to applicants, addressing inquiries and concerns with care and professionalism.
• Collaborate with team members to manage workflow and meet departmental goals.
• Maintain confidentiality and adhere to organizational policies when handling sensitive information.

For immediate consideration, call 937.224.8326