Description & Responsibilities
As the Office Manager / Bookkeeper, you will be directly responsible for general bookkeeping, payroll, office administration, and day-to-day tasks that help keep the company running smoothly. You will also serve as the primary contact for employee benefit administration and personnel support, while providing executive assistance to the President. This role requires a professional approach, excellent communication skills, a high degree of attention to detail, and a positive attitude.
You will work autonomously with guidance and support from company leadership, enabling the organization to grow and achieve long-term business goals.
Day-to-Day Responsibilities Include :
- Answer incoming calls and direct to appropriate team members
- Maintain customer records and enter data into company software
- Invoice customers using QuickBooks by gathering job information and calculating charges
- Make bank deposits and review reconciled bank statements
- Enter and reconcile credit card expenses
- Perform accounts receivable and accounts payable tasks
- Track and maintain office supplies
- Process and track departmental orders
- Maintain employee time sheets and process weekly payroll through accountants
- Enter general journal entries and perform month-end close in QuickBooks
- Maintain the Company Quality Management System database
- Support operations management with procurement, shop orders, and production reporting
Human Resources Responsibilities :
Assist with recruiting, interviewing, hiring, and onboarding of new employeesMaintain employee records and provide monthly attendance reportingCoordinate employee benefit programs including PTOAdminister policies, practices, and procedures as directedSubmit payroll hours via ADP and manage PTO / sick timeSupport employee relations and help de-escalate workplace issuesUpdate and maintain the employee handbook and HR policiesExecutive Assistant Responsibilities :
Support the President with calendar management and file organizationAssist with day-to-day administrative tasks and special projectsRequirements & Qualifications
High school diploma or equivalent required; associate's or bachelor's degree preferred2–5 years of experience in office administration (manufacturing environment a plus)Proficiency in QuickBooks and Microsoft Office SuiteExperience with ADP or similar payroll systemsStrong time management and organizational skillsExcellent communication and interpersonal abilitiesComfortable with confrontation and skilled in conflict resolutionPositive, professional, and approachable demeanor