Manager Patient Access

Manager Patient Access

The Manager of Patient Access manages, develops, facilitates and supports programs related to Patient Access and Patient Information Services, Customer Service, Patient Scheduling, Telephone Operators and Call Center operations. Primary responsibilities will focus on; revenue cycle, clinical integration of information, patient access and flow, Ambassador program and customer service initiatives, system management for integration of data, data management for stats and measures and performance improvement, staffing and resource allocation to meet budget and productivity standards.

Responsibilities include management of operations for both Hospital and EMG. Development and management of new programs related to Customer Service for the organization recognizing every patient begins with us and we can facilitate a positive experience for their entire service / stay. Management of all data within the Customer Service system.

EDUCATION AND EXPERIENCE REQUIREMENTS :

• Bachelor’s degree preferred.
• Five years of managerial experience in a healthcare setting is required.
• Knowledge and understanding of enterprise operations and functions (hospital and physician office) required.
• Must be proficient with system and data integration, database management, spreadsheet, computer graphics, and generating standard reports.
• Strong leadership and team building skills.

RESPONSIBILITIES OF THE POSITION :

Ellis Medicine is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex / gender, age, national origin, disability, genetic information, predisposition or carrier status, military or veteran status, prior arrest, or conviction record, marital or familial status, sexual orientation, transgender status, gender identity, gender expression, reproductive health decisions, or domestic violence victim status.

Salary Range : $ 27.52-41.27 / hour Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

PI9734b1fce0d5-30511-38809144