Territory Service Manager

Job Description

Job Description

Fluidra is looking for a Territory Service Manager to join our team!

WHAT YOU WILL CONTRIBUTE

The Territory Service Manager will be an individual with exceptional organizational skills, a high level of technical aptitude, effective communicator and be comfortable with administrative functions. This person will be the eyes and ears out in the field, reporting back to corporate on product specifics, customer feedback, etc. Additionally, you will :

• Recruit and managing a network of independent Contract Service Centers (CSC).
• Negotiate labor and travel rates with each individual center and for training employees of Contract Service Center.
• Respond quickly to and communicate clearly with Sales team within territory boundaries.
• Provide a high level of support to sales efforts.
• Troubleshoot product problems at a customer location on occasion.
• Work with Service Department at Corporate to ensure CSC rates are accurate and contracts are up to date.
• Responsible for identifying product problems and reporting them back to Corporate on a timely basis.
• Handle homeowner, builder, and service company complaints in the field, as required.
• Develop & conduct both classroom and in field training for dealers and warranty centers to promote the proper installation and troubleshooting of pool equipment.
• Physical duties include assisting with equipment set up, breakdown and maintenance for jobsite specific needs and / or training events and tradeshows.

WHAT WE SEEK

EDUCATION

High School Diploma, preferred.

WHAT WE OFFER

An exciting opportunity to dive in and begin your career with a company that offers a competitive total rewards package that includes :

WHO WE ARE

Fluidra is a publicly listed company focused on developing innovative products, services and IoT solutions for the residential, commercial and wellness pool markets, globally. The company operates in over 45 countries, has over 7,000 employees and owns a portfolio of some of the industry’s most recognized and trusted brands : Polaris®, Jandy®, CMP, S.R. Smith, and Zodiac®. We also sell products under the Cover‐Pools®, iAquaLink®, Grand Effects®, Dell® and Nature2® names. With these combined resources we’re able accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things.

Our focus is on creating the perfect pool and wellness experience responsibly. We take our mission to heart, and our employees embody these guiding principles in everything we do :   passion for success, honesty & trust, customer collaboration, teamwork and inclusion, learn and adapt,  excellence and innovation.

Don't meet every single requirement listed? At Fluidra, we thrive on building an inclusive workspace, so if you are excited about this role and your past experience doesn't align perfectly, we encourage you to apply anyways! You may be just the right candidate for this role or another role in the organization. Fluidra is proud to be an equal opportunity employer. Fluidra recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, or any legally protected characteristic.

Company Description

We’re an industry‐leading global company with a legacy of innovation. Offering an extensive array of quality‐designed pool and spa equipment, our portfolio includes some of the most trusted brands in the business : Polaris®, Jandy®, and Zodiac®. We also sell products under the Cover‐Pools®, iAqualink®, Grand Effects® and Nature2® names.

Our recent merger with Fluidra, has expanded our reach worldwide across both the residential and commercial pool and wellness markets. We now have over 5,500 employees, a presence in over 45 countries and the combined resources to accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things.

Our focus is on creating the perfect pool and wellness experience. We take our mission to heart, and Fluidra employees embody the passion for results, teamwork, and user focus that get us there.

Company Description

We’re an industry‐leading global company with a legacy of innovation. Offering an extensive array of quality‐designed pool and spa equipment, our portfolio includes some of the most trusted brands in the business : Polaris®, Jandy®, and Zodiac®. We also sell products under the Cover‐Pools®, iAqualink®, Grand Effects® and Nature2® names.\r\n\r\nOur recent merger with Fluidra, has expanded our reach worldwide across both the residential and commercial pool and wellness markets. We now have over 5,500 employees, a presence in over 45 countries and the combined resources to accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things.\r\n\r\nOur focus is on creating the perfect pool and wellness experience. We take our mission to heart, and Fluidra employees embody the passion for results, teamwork, and user focus that get us there.