Office Coordinator - Behavioral Health

Office Coordinator - Behavioral Health

• Please note that this position will cover OP Psych and Counseling Ann Arbor, Canton, Northville and Addiction Recovery.

POSITION DESCRIPTION :

This position is responsible for overseeing specified areas of the office in collaboration with the Practice Manager. Primary responsibilities include ensuring patients receive friendly, efficient service and maintaining efficient flow of the overall office and working with other supervisors to achieve operational goals as defined by the practice leadership. This position may supervise Medical Reception, Medical Records and may include Clinical Staff, ensuring an effective team environment. This position typically works in an environment where a Practice Manager oversees multiple office locations.

ESSENTIAL JOB FUNCTIONS :

ORGANIZATIONAL EXPECTATIONS :

MEASURED BY :

Performance that meets or exceeds IHA CARES Values expectation as outlined in IHA Performance Review document, relative to position.

ESSENTIAL QUALIFICATIONS :

EDUCATION : High School graduate or equivalent with applicable college coursework or seminars in management and supervision. Prefer Associate’s or Bachelor’s degree in relevant field (Management, Healthcare Administration, etc.)

CREDENTIALS / LICENSURE : Office Coordinators who are training Medical Assistant staff must be credentialed as a Medical Assistant through one of the following certifying agencies :

MINIMUM EXPERIENCE : Minimum of 3-5 years’ experience working in a Medical Office, with Reception or Cross-Trained Medical Assisting duties required. Prior supervisory experience strongly preferred.

POSITION REQUIREMENTS (ABILITIES & SKILLS) :

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