Patient Scheduler, FT, Day

Inspire health. Serve with compassion. Be the difference.

Job Summary

Responsible for scheduling patients requiring admission, diagnostics and / or treatment services. Ensures that all referrals are received and reviewed for accuracy, staffed properly / timely, and entered into computer-based scheduling system.

Essential Functions

All team members are expected to be knowledgeable and compliant with Prisma Health's values : Inspire health. Serve with compassion. Be the difference.

Receives telephone requests for services and referrals. Follows protocols for "day of", prep instructions, emergencies, and rescheduling. Maintains required logs : referrals, referral sources, missed visits, and complaints.

Coordinates the scheduling of patients requiring admission, diagnostic procedures and / or classes. Gathers required patient demographic, clinical and financial information and related information as required by the referral / central intake form(s). Coordinates appointments and / or classes with the appropriate clinical and clerical staff.

Participates in the payroll process to ensure accuracy, completion, and legibility of time slips.

May be responsible for the recruitment / hiring process and on-call responsibilities, if supporting the agency.

Performs other duties as assigned.

Supervisory / Management Responsibilities

This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

Education - High School diploma or equivalent preferred

Experience - Two (2) yearsof related work experience preferred

In Lieu Of

N / A

Required Certifications, Registrations, Licenses

NA

Knowledge, Skills and Abilities

Knowledge of scheduling procedures

Knowledge of services offered to provide accurate scheduling of clients.

Communication skills

Customer-oriented service skills

Proficient in use of telephone equipment, voicemail, and computers

Knowledge of medical terminology preferred

Work Shift

Day (United States of America)

Location

Cancer Centers - Faris Road

Facility

1008 Greenville Memorial Hospital

Department

10559151 Revenue Cycle-Cancer Institute-CIF

Share your talent with us! Our vision is simple : to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.