Talent.com
Customer Accounts Advisor
Customer Accounts AdvisorAaron's • Tigard, OR, United States
Customer Accounts Advisor

Customer Accounts Advisor

Aaron's • Tigard, OR, United States
14 days ago
Job type
  • Full-time
  • Part-time
Job description

Customer Accounts Advisor

The salary range for this role is $17.50 to $18.50 per hour

  • . This position is also eligible for incentive pay based on performance.

Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.

Skills for Success

Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

  • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
  • Sell customers on the benefits of timely lease agreement renewal payments
  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
  • Assist with merchandise returns and guest deliveries as directed by management
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed
  • Any reasonable duties requested by management
  • Requirements

  • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of retail / customer service experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaron’s Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills
  • Aaron’s Total Rewards

    Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes

  • Paid time off, including vacation days, sick days, and holidays
  • Medical, dental and vision insurance
  • 401(k) plan with contribution matching
  • Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
  • Benefits vary based on full-time and part-time employment status.
  • Create a job alert for this search

    Account Advisor • Tigard, OR, United States

    Related jobs
    Customer Accounts Advisor

    Customer Accounts Advisor

    Aaron's • Hillsboro, OR, United States
    Full-time +1
    The salary range for this role is $17.This position is also eligible for incentive pay based on performance.Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment colle...Show more
    Last updated: 30+ days ago • Promoted
    Senior Account Executive

    Senior Account Executive

    Canon U.S.A., Inc. • Beaverton, Oregon, United States, 97008
    Full-time
    Quick Apply
    Does the art of the deal drive your day-to-day need to succeed? Do you have a way with words that’s matched only by your desire to devour new technology concepts and solutions? Are customer concern...Show more
    Last updated: 30+ days ago • Promoted
    Complete Online Surveys For Cash (Up to $25 / per)

    Complete Online Surveys For Cash (Up to $25 / per)

    Earn Haus • Molalla, OR, US
    Full-time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show more
    Last updated: 2 days ago • Promoted
    Customer Accounts Advisor

    Customer Accounts Advisor

    Aarons • Hillsboro, OR, United States
    Full-time +1
    The salary range for this role is.This position is also eligible for incentive pay based on performance.Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collectio...Show more
    Last updated: 14 days ago • Promoted
    Remote Client Engagement Advisor

    Remote Client Engagement Advisor

    The Blue Haven Life • Portland, OR, us
    Remote
    Full-time
    Quick Apply
    Connect with clients virtually or over the phone.Educate and recommend personalized solutions.Manage client accounts and maintain consistent follow-up. Strong communication and service orientation.S...Show more
    Last updated: 14 hours ago • New!
    Storefront Insurance Advisor (Base + Yearly Bonus) (Primarily Office))

    Storefront Insurance Advisor (Base + Yearly Bonus) (Primarily Office))

    American Family Insurance • Portland, OR, United States
    Full-time
    Join Our Dynamic Team as an Insurance Advisor!.Are you ready to make a difference in people's lives while building a rewarding career? We're looking for enthusiastic individuals to join our team an...Show more
    Last updated: 1 day ago • Promoted
    Payments Customer Support Specialist

    Payments Customer Support Specialist

    VirtualVocations • Aloha, Oregon, United States
    Full-time
    A company is looking for a Lead Specialist, Payments Customer Support.Key Responsibilities : Act as the primary contact for internal and external Commercial Payments customers, providing support f...Show more
    Last updated: 1 day ago • Promoted
    Retail Sales Specialist - Small Appliances

    Retail Sales Specialist - Small Appliances

    Best Buy • Clackamas, OR, US
    Part-time
    As a Retail Sales Specialist in our small appliances department, you’ll engage with customers to understand their needs, preferences and budget while providing expert service and recommendati...Show more
    Last updated: 2 days ago • Promoted
    Private Client Adviser - Inside Sales

    Private Client Adviser - Inside Sales

    Fisher Investments • Gresham, OR, US
    Full-time
    Calling all financial professionals who hold a CFA Level 1 or above and are looking for a sales focused role! As a Private Client Adviser - Inside Sales, you will engage over the phone with high-ne...Show more
    Last updated: 30+ days ago • Promoted
    Customer Support Associate

    Customer Support Associate

    VirtualVocations • Aloha, Oregon, United States
    Full-time
    A company is looking for a Customer Support Processing Associate to support its Insurance Operations business.Key Responsibilities Review complex data and financial transactions to ensure complia...Show more
    Last updated: 30+ days ago • Promoted
    Senior Customer Support Assistant

    Senior Customer Support Assistant

    VirtualVocations • Aloha, Oregon, United States
    Full-time
    A company is looking for a Senior Assistant, Customer Support.Key Responsibilities Provide knowledgeable responses to client inquiries and escalate complex cases as needed Resolve client issues,...Show more
    Last updated: 6 days ago • Promoted
    Bilingual Customer Support Supervisor

    Bilingual Customer Support Supervisor

    VirtualVocations • Aloha, Oregon, United States
    Full-time
    A company is looking for a Customer Support Supervisor to manage day-to-day operations in their Level 1 Customer Support team. Key Responsibilities Monitor and manage incoming contact channels and...Show more
    Last updated: 6 days ago • Promoted
    Private Client Adviser - Inside Sales (CFA Level 1 or Above Required)

    Private Client Adviser - Inside Sales (CFA Level 1 or Above Required)

    Fisher Investments • Camas, WA, US
    Full-time
    Calling all financial professionals who hold a CFA Level 1 or above and are looking for a sales focused role! As a Private Client Adviser - Inside Sales, you will engage over the phone with high-ne...Show more
    Last updated: 30+ days ago • Promoted
    Customer Support Agent

    Customer Support Agent

    VirtualVocations • Salem, Oregon, United States
    Full-time
    A company is looking for a Customer Support Agent to join their Support team.Key Responsibilities Respond to customer inquiries via chat and email during 3pm-11pm UTC coverage hours Troubleshoot...Show more
    Last updated: 30+ days ago • Promoted
    Financial Advisor

    Financial Advisor

    Edward Jones • Hillsboro, OR, US
    Full-time
    This job posting is anticipated to remain open for 30 days, from 13-Oct-2025.The posting may close early due to the volume of applicants. If you find yourself at a professional crossroads, a career ...Show more
    Last updated: 1 day ago • Promoted
    Insurance Claims Customer Support Advisor

    Insurance Claims Customer Support Advisor

    VirtualVocations • Vancouver, Washington, United States
    Full-time
    A company is looking for an Insurance Claims Customer Support Advisor to work from home.Key Responsibilities Assist customers with processing insurance claims and provide explanations for claim d...Show more
    Last updated: 2 days ago • Promoted
    Customer Care Advisor

    Customer Care Advisor

    GoodLeap • Portland, Oregon, United States, 97208
    Full-time
    GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, w...Show more
    Last updated: 30+ days ago
    Collections Manager (HYBRID)

    Collections Manager (HYBRID)

    First Tech Federal Credit Union • Hillsboro, OR, United States
    Full-time
    Special Asset Management (SAM) team.Lead a team of high-performing and engaged employees through effective people leadership practices including regular communication of performance expectations an...Show more
    Last updated: 30+ days ago • Promoted