Merchant Solutions Product Advisor II

Product Advisor II

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the companys success. As a Product Advisor II within PNCs Merchant Solutions organization, you will be based anywhere within PNCs footprint. As a Product Advisor II, within our Merchant Solutions team, you will be the single point of contact for our Corporate & Institutional Banking (C&IB) channel regarding :

Sales support on technical integrations with 3rd party APIs

Presales solutioning of 3rd party integration requests.

Presales questions on 3rd party C&IB-specific payments partners.

Ongoing management of the sales and implementations pipelines of the 3rd party C&IB partners.

Escalation point for the 3rd party C&IB partners.

Assisting Sales Enablement with the ongoing creation and management of training and knowledge materials.

Analyzing market trends and advising on the future strategic partnership roadmap.

We are seeking candidates with strong technical expertise and a solid background in Merchant Services. The ideal candidate will have hands-on experience with payment gateways, coupled with proven technical skills to support and advise on complex solutions within the Merchant Solutions space.

This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description :

Represents one or multiple products as part of the sales process with the objective of closing new business opportunities. Defines solution options in the sales process based on knowledge of products, platform integrations, and business requirements.

Leads internal or external discussions related to the application of one or multiple products to help close deals. Leads direct interaction with clients as part of the sales process and represents PNC in bank-sponsored industry events, as needed.

Assesses clients current business situation and related requirements through data gathering, which includes interviews and research. Uses knowledge of PNC capabilities and interface to consult with the client / prospect to assess business opportunities and helps to develop tailored solutions that are compatible with client systems and technology environments.

Provides the customer perspective in the design, development and management of new or existing product enhancements.

Maintains a thorough understanding of marketplace, competitors and industry trends in order to identify new opportunities. Develops and maintains product marketing and proposal material and provides educational sessions to Sales in conjunction with Product Management.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be :

Customer Focused Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

Managing Risk Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.

Qualifications :

Successful candidates must demonstrate appropriate knowledge, skills and abilities for a role. Listed below are skills, competencies, work experience, education and required certifications / licensures needed to be successful in this position.

Preferred Skills :

Competitive Strategies, Competitor Analysis, Go-to-Market Strategies, New Product Development, Process Design, Product Lifecycle Management (PLM), Product Strategies, Sales Enablement, Storyboards, User Research

Competencies :

Business Architecture, Decision Making and Critical Thinking, Effective Communications, Financial Services Industry, Influencing, Knowledge Of Product Line, Managing Multiple Priorities, Sales Proposals and Presentations, Sales Scoping and Qualification, Solutions Development, System and Technology Integration, Tech Savvy, Value Selling

Work Experience :

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education : Bachelors

Certifications :

No Required Certification(s)

Licenses :

No Required License(s)

Pay Transparency :

Base Salary : $65,000.00 $179,400.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and / or individual performance.

Application Window :

Generally, this opening is expected to be posted for two business days from 09 / 24 / 2025, although it may be longer with business discretion.

Benefits :

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include : medical / prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse / child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child / elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility : maternity and / or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement :

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include accommodation request in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Equal Employment Opportunity (EEO) :

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and / or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents :

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.