Field Service Engineer, Power Control Equipment

Job Family : Electrical Products

Req ID : 463217

At Russelectric®?, a Siemens business, we are dedicated to designing and building custom power control systems and equipment that meet the stringent performance and reliability requirements of critical facilities such as Data Centers, Telecommunications, and healthcare. Founded in 1955 by Raymond G. Russell, Russelectric®? has grown into one of the world's most respected manufacturers of automatic transfer switches and power control systems.

As part of Siemens, a global leader in technology and innovation, we continue to uphold Raymond Russell's legacy of excellence and reliability. Together, we are committed to advancing the future of power control solutions, ensuring that our customers receive the highest quality products and services.

Join us in our mission to deliver cutting-edge technology and maintain the highest standards of performance and reliability in the industry. Learn more about our solutions here :

We are looking for Field Service Engineer to support critical power facilities. This position will be based out of Northwest OH / Western PA. This position requires a qualified, hands-on, service-oriented technician to be involved with automatic transfer switch startups, modifications, warranty and emergency calls. Applicant should show desire to learn and advance to the Field Service Engineer level.

You will make an impact with the following skills and experience :

Applicant must carry a cell phone and be on call 24 hours a day, 7 days a week.

Focus on work related to automatic transfer switches

Provide technical support of field startups (standard and non-standard systems), warranty efforts, remedial repairs, and preventative maintenance contracts

Supervising and ensuring compliance with all safety policies, procedures, guidelines and laws

Conduct client communication in a highly customer service-oriented manner and potentially expand the scope of project work as well as negotiate any extra charges associated with work performed

All work and decisions shall be conducted in strict compliance of all regulatory laws

Travel requirements : Up to 80% travel

You'll win us over by having the following qualifications :

Basic Qualifications :

High School Diploma / GED

3+ years experience with the following :

Field Service Engineering

Electrical power including low voltage through medium voltage switchgear in support of critical power facilities (IE data centers, airports, etc...)

Experience with most types of automatic transfer switch testing

Reading schematics and blueprints for power control, automation and customer technical support

Familiarity with all applicable codes and industry standards

Proficient in taking care of client interactions and completing projects on time and within budget guidelines

Strong project management skills with excellent decision making, organization and management capabilities

Must be self-directed and very committed to customer satisfaction

Individuals must possess a valid Driver's license in good standing

Must be authorized to work in the US for any employer without sponsorship now or in the future

Preferred Qualifications :

Associate or bachelor's degree in electrical engineering

Excellent customer service, time management and follow-up skills

Power distribution, DC / AC, Voltage Circuit Theory and practical troubleshooting skills

You'll benefit from :

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here :

The pay range for this position is $56,000 - $96,000, plus travel and overtime. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location. The position can be filled at a higher or lower level.

Create a better #TomorrowWithUs

About Siemens :

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Diversity, Equity, and Inclusion : We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here () .

Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.

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Organization : Smart Infrastructure

Job Type : Full-time

Category : Customer Services