Job Title : Product Manager_API Integration
Location : Dallas, TX - St Loius, NJ
Position Summary :
We are seeking a Senior Product Manager to lead the strategy, design, and execution of enterprise API integrations and technical support solutions across our healthcare payer ecosystem. This individual will play a key role in enabling secure, scalable, and standards-based interoperability between internal systems, provider networks, third-party platforms, and regulatory agencies.
This role demands a deep understanding of API lifecycle management, healthcare data standards (e.g., HL7, FHIR, X12), and enterprise integration strategies, combined with strong leadership and cross-functional collaboration skills. The ideal candidate will have experience delivering technical solutions in complex healthcare payer environments, with a focus on performance, reliability, and supportability.
Key Responsibilities :
- Lead the product lifecycle for API integration capabilities - from strategy and roadmap definition through development, deployment, and ongoing support.
- Define and maintain API product specifications, data models, standards, and usage documentation to enable secure and consistent integrations across payer platforms.
- Partner with engineering, architecture, data governance, and business stakeholders to map source systems and data requirements to external and internal integration needs.
- Drive alignment between business requirements (e.g., provider access, claims integration, eligibility checks) and technical delivery, ensuring APIs meet the performance, security, and compliance needs of a healthcare organization.
- Collaborate with technical support teams to define and evolve API error handling, monitoring, versioning, and issue resolution protocols.
- Lead technical support strategy for APIs, ensuring partners and developers have the tools, documentation, and guidance needed for successful integration.
- Work with analytics and engineering teams to analyze API usage patterns, identify performance issues or opportunities, and define KPIs for platform reliability and customer satisfaction.
- Facilitate cross-functional planning and agile execution, including backlog grooming, sprint prioritization, and go-to-market readiness.
- Support enterprise interoperability and compliance initiatives (e.g., CMS Interoperability Rule, TEFCA) by managing APIs and integrations aligned with regulatory requirements.
Required Qualifications :
7+ years of experience in product management or technical product leadership, including 3+ years specifically focused on APIs and system integrations in a healthcare payer or similarly complex, regulated environment.Strong understanding of payer business domains, including claims processing, eligibility and enrollment, provider systems, and EHR / EMR integration.Proven ability to write or review API specifications and documentation (e.g., Swagger / OpenAPI), data models, and integration guides.Experience with data mapping, source-to-target documentation, and working with enterprise data teams to align API functionality to source systems.Deep familiarity with RESTful API design, API lifecycle management, and platforms like Apigee, Mulesoft, AWS API Gateway, or equivalent.Strong understanding of FHIR, HL7, X12, and other healthcare interoperability standards.Ability to analyze and report on technical issues, usage trends, and integration KPIs.Excellent collaboration and communication skills; ability to interface effectively with engineers, business teams, and external partners.Hands-on experience supporting technical troubleshooting and resolution for partner or internal developer API issues.Education :
Bachelor's degree in Computer Science, Information Systems, Healthcare Administration, or a related field required.Master's degree or certifications in Product Management, Healthcare IT, or Cloud / Integration Platforms preferred.Preferred Experience :
Experience working with or integrating provider portals, clearinghouses, or EHR platforms (e.g., Epic, Cerner).Knowledge of CMS interoperability regulations, ONC guidelines, and payer data exchange requirements.Familiarity with service-level management for APIs, including uptime SLAs, support tiers, and incident response.Prior involvement in modernizing legacy systems or leading digital transformation initiatives in payer environments.