Captain - Dining Room

Manhatta is a love letter to New York City. Perched 60 floors up, embodying the spirit of a tried-and-true New Yorker, Manhatta is rooted in and inspired by the people that gravitate here. Bringing a deep collection of international wines and spirits and a relaxed dinner menu to the heart of the financial district, Manhatta is the party you’ll want to return to night after night.

Who you are :

Th Captain is responsible for ensuring that all guests who dine with us have memorable experiences filled with hospitality, delicious food and drinks, and exceptional service. The Captain is an integral member of our Service team and is ultimately responsible for the sale and service of our food and beverages, while acting as a leader on the floor and providing our guests with warm and attentive hospitality.

What you’ll do :

• Consistently support a culture of Enlightened Hospitality
• Demonstrate mastery of all food and beverage menu items, fluency of all ingredients and preparations, and the ability to make recommendations according to guest preferences
• Consistently follows and leads the team on steps of service with efficiency and grace, while maintaining a sense of urgency throughout service
• Anticipates guest needs, ensuring constant communication with colleagues, management, and the kitchen during service
• Maintains the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service
• Demonstrates an eagerness to continue to learn and grow
• Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success

What we need from you :

What you’ll get from us :

At Union Square Hospitality Group,  extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient.  Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Dining Room Captain, you’ll enjoy :

Competitive pay : Hourly rate of $11 / hour plus tips

Quick access to earnings : Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options

Comprehensive health coverage : Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care

Time to recharge : Generous paid time off and paid parental leave to support life outside of work

Invest in your future : A matched 401(k) plan to help you grow long-term savings

Peace of mind : Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services

Support in times of need : Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship

Convenience & flexibility :  Pre-tax commuter benefits for transit and parking

Growth and community : Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality

Putting Enlightened Hospitality into Practice

Integral to our culture are our six behaviors. Our behaviors guide how we work together.

We play to win with humble swagger.  Hospitality is a team sport where everyone deserves an opportunity to thrive and belong

Turn over the rocks and always be connecting dots  to build uplifting experiences and relationships

Center the salt shaker  with an unwavering commitment to excellence and the values that matter most

Write a great next chapter.  The road to success is paved with mistakes well-handled

Bring a charitable assumption  and err on the side of generosity

Leave our campsite better than we found it;  always responsible for the impact of our wake

The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.

#WORKWITHUS!