IT Engineer and Support Specialist

Overview

What do you get when you bring together a team of bright individuals and place them into an environment where “work” means making a difference in the lives of people across the globe?

You get Sciolex Corporation, a fast-growing defense contractor focused on providing the U.S. Government a level of service that surpasses the epitome of excellence. Our core services include systems engineering technical advice, technical support, and administrative assistance. From our humble beginning as a small Service Disabled, Veteran Owned Small Business in Chantilly, VA, Sciolex Corporation is now the home for over 1,000 employees across the U.S.

Over the past 15 years, Sciolex Corporation has constructed an environment that celebrates diversity and encourages a positive work / life balance, all while supporting government missions that our employees are proud to be a part of. When you work for Sciolex Corporation, you are working for a stable company that values you and is committed to ensuring you receive the utmost employee care.

Responsibilities

The IT Support Engineer (ITSE) will embrace the prospect of performing a wide variety of tasks at all levels of complexity – from advanced engineering of future infrastructures to deploying server software to providing low-level user account administrations and user support. The ITSE will be responsible for engineering, implementing, and overseeing all IT infrastructure upgrades, migrating to and maintaining technology services on Microsoft 365 and Azure, maintaining the IT baseline, ensuring compliance with NIST SP 800-171, positioning the company to achieve CMMC certification, and providing day-to-day IT support for users. As the ITSE, your responsibilities would include :

Engineering

Design and implement upgrades and migration from legacy infrastructure to a combination of cloud and on-premise services

Conduct technical research and provide cost analysis data

Recommend and implement the IT migration roadmap

Manage Microsoft 365 cloud deployments and licenses

Install server software, applications, upgrades, and maintenance patches

Ensure network and system security practices comply with NIST SP 800-171 requirements

Prepare network and system security practices for CMMC certification

Maintain historical records by documenting hardware and software changes and revisions

Prepare the corporate network for a multi-office, multi-location architecture

Document and maintain corporate network deployment and topology

Configure and maintain routers and gateways

Monitor security and activity logs and provide periodic reports to the COO

Support

Resolve technical issues related to network interruptions

Perform day-to-day system administration functions

Manage SharePoint and Exchange applications and configurations

Assist users with hardware issues related to desktop computers, printers, scanners, or handheld devices

Create IT tickets using ticket-tracking software and update the status of each ticket as they successfully assist each user with their issues

Create training materials / references pertaining to computer troubleshooting and usage

Other duties as assigned

Qualifications & Physical Requirements

A bachelor's degree in Computer Science, Information Technology, or related technology field is preferred.

3-5 years of experience as an IT Engineer.

3-5 years of experience as an IT Support Specialist.

Must have U.S. Citizenship

Experience with NIST SP 800-171

A combination of certifications to indicate proficiency with Microsoft solutions, networks, and IT security (cybersecurity)

Must enjoy user interaction and be able to build rapport with end users

May occasionally lift and carry boxes of supplies and / or equipment weighing up to 35-45 lbs. and carry to other locations within the office.

Preferred Qualifications :

Experience with NIST SP 800-171

CompTIA A+ certification or equivalent

MCSE or MTA certifications

Azure Administrator Associate

Azure Security Engineer Associate

Security Clearance preferred

At Sciolex Corporation, our top priorities and most valuable resources are our employees, which is why we offer a competitive total compensation package. We are a proud Equal Opportunity Employer (EOE) who celebrates diversity in and out of our organization. Come see where your opportunities for success can flourish.

NOTICE : Sciolex Corporation NEVER asks job applicants to issue any payment, service fees, or banking information to Sciolex Corporation or its recruiters as part of our application process. Before providing any personal information to outside parties, verify that the job you are applying for appears on our Careers site.

Job LocationsUS-VA-Chantilly

ID 2024-1833

Category Information Technology

Position Type Regular Full-Time