Business Office Assistant

Entry level Receptionist Position which is a great way to get into a clinical environment.

Job Summary

Under the direction of the site designate leader perform functions relating to business and office maintenance activities including but not limited to patient appointments registration billing functions cash collection and phone communication. Follows the guidelines according to established policies and procedures. Must demonstrate and provide good customers skills. Follows Corewell philosophy of Patient and Family Centered Care at all times.

Essential Functions

Good interpersonal and communication skills. Answers telephone and directs calls to appropriate area / personnel. Utilizes effective communicative incorporated specific age culture and developmental needs.

Access computer or appointment stored information necessary to perform patient exam. Initializes required paperwork associated with each procedure including patient verification and confirmation of physicians orders. Generates exam request. Relays information to patients and family members according to and following HIPAA Regulations.

Schedules appointments consults with physicians / physician offices as needed. Managing film purging and transfer.

Answer phones provide assistance and direct calls in a courteous and efficient manner.

Strong communication skills and ability to prioritize work. Must be a team player. Must be able to manage concerns and situations of immediate importance. Provide adequate and prompt information to all customers. Enforce patient privacy and confidentiality.

Monitors inventories related to the job and orders accordingly.

Provide adequate and prompt information to all customers.

Demonstrates competence in computer applications.

Maintains employee medical record correspondence per protocol in the proper record format.

Pulls and files medical records. Interfiles all correspondence and ancillary test results.

Operates standard office equipment such as Microsoft office systems calculators photocopiers dictation equipment and fax machines.

Qualifications

Required

High School Diploma or equivalent.

Strong communication skills multi-task oriented sensitivity to others.

Ability to prioritize self-motivated and ability to handle stressful situations.

Able to accurately manage a great number of details in a fast paced environment while providing excellent customer service according to Corewell standards.

Preferred

1-year experience in a clinical office setting

Basic computer skills

About Corewell Health

As a team member at Corewell Health you will play an essential role in delivering personalized health care to our patients members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators leaders and innovators that continue to build on one shared mission statement - to improve health instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

Comprehensive benefits package to meet your financial health and work / life balance goals. Learn more here.

On-demand pay program powered by Payactiv

Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!

Optional identity theft protection home and auto insurance pet insurance

Traditional and Roth retirement options with service contribution and match savings

Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Medical Offices Trenton - 5400 Fort Street - Trenton

Department Name

Cardiology Group Trenton - CHE South Physicians

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

7 : 30 a.m. to 4 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N / A

CURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.

An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Key Skills

Typing,Microsoft Office,Data Entry,Customer Service,Computer Skills,Microsoft Outlook,QuickBooks,Office Experience,10 Key Calculator,Front Desk,Filing,Administrative Experience

Experience : years

Vacancy : 1