Bilingual Call Center Representative

Job Description

Job Description

Job Description

Clark Resources is currently seeking qualified Bilingual Call Center Representatives for an upcoming project. The role involves managing a high volume of inbound and / or outbound calls with the goal of delivering a positive customer experience characterized by courtesy and professionalism. Representatives will actively listen to clients to understand the purpose of their call, address all questions, and provide accurate, efficient responses. Communication will be conducted via web-based tools and telephone. Proficiency in typing, grammar, and documentation within various computer applications is required.

Ideal candidates should be customer-focused, detail-oriented, and efficient. Professionalism, reliability, knowledgeability, and adaptability are essential qualities.

Key Attributes of a Successful Candidate :

• Excellent communication skills
• Active listening abilities
• Enthusiasm and positive attitude
• Friendly and personable demeanor
• Empathy towards customers
• Dependability
• Bilingual proficiency is encouraged

Job Details :

Work Location :

Application Questions :

Educational Requirements :

Experience Requirements :

Shift Preferences :