Service Technician

Description

The Service Technician will be responsible for providing service, maintenance, repairs, and troubleshooting / diagnostics on access control equipment and IP-based video systems, including but not limited to : electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems, and intercom systems

As a Service Technician, this person is expected to be a highly proactive and skilled individual and, at all times, maintain performance consistent with their core values

Drive to commercial client sites with a company-issued vehicle to perform service, repair, troubleshoot, and detect access control equipment and IP-based video security systems

Including, but not limited to : Electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems

Troubleshoot system installations in such a manner as to identify issues and apply the most effective and efficient resolution consistent with company installation standards; identify and repair physical security systems as required to ensure operability and compliance with any applicable building code

Apply all necessary documentation for tracking of service-related issues

Demonstrate knowledge and skill in the safe use of hand and power tools, analog and digital test equipment and CCTV testing devices

Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low-voltage applications

Establish and maintain effective working relationships with both internal and external customers

Provide phone and on-line remote diagnostic support

Perform other duties as assigned by Operations Management

Skills

Access control, Cctv, Alarms, Service, Security, Installation, Troubleshooting, Alarm installation, Customer service, Fire alarm, lenel, milestone, bosch, crash bars, mag locks, amag, DMP, Genetec

Top Skills Details

Access control,Cctv,Alarms

Additional Skills & Qualifications

NICET 1 certification or willingness to obtain

2-3 years experience servicing a variety of commercial electronic security systems : access control, video management, intrusion detection, and fire systems / alarms

Ability to be on-call on a rotational basis to respond to emergency service calls

Strong troubleshooting skills and mechanical and electronic aptitude

Capable of lifting up to 50lbs and work on ladder heights of up to 16’

Valid State Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required

High School Degree, Vocational School or equivalent is required

Positive customer service; Excellent verbal and written communication skills for effective interaction with internal & external customers

Be able to work independently or as a member of a team

Ability to meet deadlines and work in a fast-based environment with minimum direction

Understanding of Windows operating systems and overall IT network topology

Highly proactive and skilled individual, and at all times maintain performance consistent with their core values

Work Environment - This position operates Monday through Friday, 8 AM to 5 PM, mainly on customer sites in Beaufort County. Travel to Charleston or Savannah may be required. The primary work will be with Beaufort County school systems. This is a Contract to Hire position based out of Beaufort, South Carolina.

Experience Level

Intermediate Level

Job Type & Location

This is a Contract to Hire position based out of North Charleston, SC.

Pay and Benefits

The pay range for this position is $30.00 - $38.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in North Charleston,SC.

Application Deadline

This position is anticipated to close on Nov 28, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.