Director - Partnerships

Shipa Ecommerce gives online merchants access to some of the world’s fastest growing and most complex e-commerce markets. We offer integrated freight, fulfilment, delivery and returns solutions, underpinned by easy-to-use digital integration : APIs and web interfaces that help to seamlessly integrate businesses with our powerful applications.

Job Brief : The primary responsibility of this role is the capability to articulate requirement documents and process flows for new solutions. You will be managing the operations at origin, and transit and destination. You will be critical to track and manage employee performance and generate appropriate reports.Collaborate with the business / operations teams to analyze business and operational requirements and provide integrated solutions to help online merchants with their cross-border requirements.

Your Responsibilities :

Business Development

• Lead business development and support the business development team for cross border Ecommerce customers globally
• Ascertain that key account / s are serviced and managed properly and are positioned to grow and gain profitability in accordance with the account plan / s
• Drive a client engagement strategy using onboarding resources made available through the region or enterprise; establish and maintain long-term strategic relationships that typically go beyond the sale of a single point solution
• Act as a strategic partner and key influencer, understanding the customer’s priorities, personal objectives, and attitudes towards Agility and competitor offerings
• Effectively navigate the customer’s political and hierarchical structure, establishing himself or herself as a trusted advisor at multiple levels
• Effectively engage executive leadership at key stages of the sales process during which their involvement provides additional support
• Demonstrate commitment and results-orientation; strive to maximize account performance and achieve growth targets

Product Development

Contract Administration and Governance

Requirements

Your Qualifications :

Your Proficiencies :