Network Administrator

JOB TITLE : Administrator Network

Location : Orlando, FL

Duration : 12 months on Contract

JOB SUMMARY

Provide day-to-day support, proactive maintenance, and perform independent complex system troubleshooting. Identify capacity and performance issues to ensure uninterrupted service.

Practice network asset management, including maintenance of component inventory and related documentation and technical specifications information.

Assist in the operational, strategic planning, and business continuity / disaster recovery solution.

ESSENTIAL DUTIES AND RESPONSIBILITIES

MAJOR RESPONSIBILITIES % OF TIME

• Setting up and configuring network devices to support 802.1X authentication on network switches.
• 60% Troubleshoots network and communication problems related to Local and Wide Area Networks. Provides support for network users.

Installs and tests communications equipment to include cabling, routers, switches, and WiFi. Support LAN, WAN, and WLAN environment.

• 20% Assists Network Engineers with special projects from start to completion. Assist in the operational, tactical, and business continuity / disaster recovery planning.
• 10% Maintaining accurate records and documentation of network configurations, policies, and incidents.
• 5% Assists in the implementation and documentation of the network infrastructure (logical and physical)
• 5% Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Perform other duties as assigned.

UO SERVICE EXPECTATIONS :

Practices the UO Service Expectations

Set the Stage, Know your Stuff, Wow'em Now, Be a Hero

Adhere to Universal Orlando's appearance and wardrobe guidelines. Provides guests with accurate information. Practices "Look, Focus, Act by continuously scanning the work environment and recognizing the service needs of guests and fellow Team Members.

Takes ownership and demonstrates active listening and effective questioning to identify suitable, personalized options to efficiently meet or preferably exceed the service expectations of our guests or Team Members.

Applies service recovery, as warranted .

SUPERVISORY RESPONSIBILITY :

Full-Time

Casual

Seasonal / Temp

Exempt (supervisory)

Exempt (non-supervisory)

X Non-Exempt (3FL)

Hourly (4FL)

Hourly (5FL)

Additional information :

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

SCOPE :

This position serves as the second-level network support and is responsible for all aspects of UPR data network. Works with clients to resolve networking issues / provide network access.

Assists Network Engineers on assigned projects. Is responsible for maintaining documentation. Configures and installs / replaces network hardware as part of the support responsibilities.

Support special events and temporary network requests. Troubleshoot layers 1 3 of the OSI model.

QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skills, and / or abilities (KSAs) required.

Minimum 2 years managing / supporting Cisco network infrastructure

Strong understanding of network design

Experience troubleshooting Cisco network equipment (switches)

Strong understanding of the OSI model

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Consistent attendance is a job requirement.

EDUCATION :

High school degree or GED required. Technical school or Associate's degree preferred.

CERTIFICATIONS, LICENSES, REGISTRATIONS :

CCNA Certification preferred

EXPERIENCE :

2 years or equivalent combination of education and experience.

Cisco Client & Cisco CLI

ADDITIONAL INFORMATION :

Round-robin on-call schedule

PHYSICAL DEMANDS :

How much on-the-job time is spent in the following physical activities during a work day?

None up to 1 / 3 1 / 3 to 2 / 3 2 / 3 and more (occasionally) (frequently) (regularly) Standing for prolonged periods x Walking for prolonged periods (including ability to walk at a given pace that is predetermined by a moving sidewalk) x Sitting for prolonged periods x Talking x Hearing audible alarms, voice commands with background noise x Use of hands and fingers to grip, pinch, handle or feel objects, tools or controls x Climb Stairs / Ladders x Ability to work at heights for prolonged periods of time including heights with or without railings or over open pits greater than 4 feet.

x Balance x Stoop, kneel, crouch or crawl x Reach, pull, push with hands and arms above head x Reach, pull, push with hands and arms below head x Repeating motions more than twice per minute x Ability to work in an environment subject to vibrations x Repetition-using an input device-a keyboard or mouse-in a steady manner x Lifting up to pounds with control x Pushing up to pounds with control x Close vision with or without corrective lens.

clear vision at 20 inches or less) x Distance Vision with or without corrective lens. (clear vision at 20 feet or more) x Color Vision (ability to identify and distinguish colors) x Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point) x Depth Perception (vision, ability to judge distances and spatial relationships) x Ability to Adjust Focus (ability to adjust the eye to bring an object into sharp focus while in changing light conditions e.

g., sunshine to indoor or dark conditions) x Ability to work in varied light conditions including low or diminished lighting x None Up to 1 / 3 (occasionally) 1 / 3 to 2 / 3 (frequently) 2 / 3 and more (regularly) Ability to work in an environment with flashing lights including strobe lamps x Ability to maintain alertness and attentiveness up to 4 hours while working varying hours.

x Ability to maintain concentration / focus (e.g., ability to interpret the work environment and make decisions on predetermined operating policies and procedure) x Ability to work in small or tight spaces x Ability to smell x

WORK ENVIRONMENT / EHS

How much on-the-job time is spent in the following conditions or activities in a work day?

None up to 1 / 3 1 / 3 to 2 / 3 2 / 3 and more (occasionally) (frequently) (regularly) Ability to work in outdoor weather conditions to include direct sunlight, heat or cold x Ability to work in extreme cold (non-weather) x Will require the use of a motorized company vehicle or a leased or personal vehicle for company business.

x Will require a valid Florida state driver's license. x Noise Level-Loud Noise (Noise when raised conversation is needed) x